Sim

Valentin06 · ‎21-07-2022

Hello !! On Sunday I ordered a card from you with a subscription of 30 pounds per month and I still haven't received any card! What's going on? I mention that I did not receive any message with the date when I will be delivered only email with confirmation and bill. I would like to know when I will receive the card.

Northerner · ‎21-07-2022

Hi @Valentin06

Your order won't be processed until Monday if made on Sunday. It will likely be the end of this week.

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎21-07-2022

@Valentin06 : SIMs are sent by 2nd Class Royal Mail & delivered by postmen sweltering in the heat all day.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Valentin06 · ‎21-07-2022

I can't see anything. it doesn't show me anything when i enter the track number.I don't understand why.in the email it says like in two or three working days.But I haven't received anything so far.This is the order number xpoxxxxxxxxx, you can check why not Does he show me anything?

[Mod edit: Please do not post order numbers on the public board. Thanks!]