Sim Only

yvonne1526
Visitor

I'm trying to get a sim only deal as the area I live in has no signal and have been advised EE is the best here.  However, i've set up an account and logged in but cant go on to order a sim only.  I will be ordering another one once I receive the PAC code for that phone but why isnt it straight-forward?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Don't login to your MyEE before going to the EE online shop to order a mobile phone or SIM. Otherwise it thinks you are an existing cust. with an existing EE no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Northerner
EE Community Star
EE Community Star

Hi @yvonne1526 

 

I would recommend getting a PAYG SIM from the supermarket/store and check coverage before committing to a pay monthly contract if you don't know the quality of the signal.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.