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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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No information regarding my SIM card

On Monday I bought a SIM only pay monthly contract. I received an email confirming my purchase and stating my old number will be transferred over, but no information about receiving a SIM card. Can I apply for an eSIM instead as I'm sure it will be q...

CN8 by • Visitor
  • 330 Views
  • 1 replies
  • 1 Helpful

Lost eSim

Hi. I lost my eSim a few months ago, and I got it when I visited the UK two years ago. Just want to find out if there’s anyway of getting it replaced and posted to me. Or can I get someone to pick it up, and post it to me. Regards 

tinaye_ by • Investigator
  • 650 Views
  • 5 replies
  • 0 Helpful

Resolved! Transfer number error

Ok, so I recieved a new sim and got the pin. All good. Is that activation? Another thread states you have to " Top up with credit first time" and that what activates the sim. Why is this not mentioned on the pack sent with sim or on the website? I wa...

Guli by • Investigator
  • 1243 Views
  • 6 replies
  • 2 Helpful

Resolved! Sim card postage

I have just started a new sim only contract with EE. sent in my PAc code to transfer my number. What I have been told, is EE sending me a new sim card for their network?

muza65 by • Investigator
  • 394 Views
  • 3 replies
  • 0 Helpful

Resolved! new sim, old number wanted kept

Can anyone help me please, my son has a PAYG sim on EE but ive just bought a monthly on my account so i can gift him data. Hes's adamant he needs his old number. Is there a simple way we can just use his old number on the new sim? I dont want to be c...

SIM card not arrived

Hi, I ordered a replacement SIM on the 14th September, it still hasn’t arrived. Can you sort this out for me please.  

King1971 by • Visitor
  • 316 Views
  • 1 replies
  • 0 Helpful

Resolved! Keeping phone number.

Afterwords all, just received a new sim for wife’s phone. All ok, but won’t let me save her old number in settings even tho we had a PAC code. Wots very strange tho, is if I wots app her, it goes to number we are trying to keep, but if I phone on old...

Resolved! Upgrade sim only

Good morning. I've recently upgraded to SIM only. I've received the card but I don't know what I have to do to ensure I keep my original number? Help please!

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