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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Old number transfering

I ordered an ee sim card and done the pac code to transfer my old number how long before it transfers or do I have to wait for the sim card to come first and activate that then it transfers I don't know 

New number

Hello. I have a new number with ee and I’d like to keep my old number. I tried using the porting code but it won’t let me as it says I need to create an account. Problem with this being I already have an account with my old number so I can’t use the ...

Aiyana7 by • Explorer
  • 422 Views
  • 3 replies
  • 0 Helpful

Resolved! How to get esim when beginning service

Hi, I’ll be moving to the UK in a week or so, and I am looking into starting mobile service with EE. As I am not in the UK right now I would like to be able get an esim right from the start, so I can have service right when I arrive without having to...

so23jjp by • Investigator
  • 943 Views
  • 3 replies
  • 4 Helpful

Sim Swap Fiasco

Ordered a Sim swap Thursday 25th Aug woke up Friday 26th to no service on my phone and have been without Calls, texts, data since then, this is before I've even received my replacement sim with the same number.I've done a sim swap before but they did...

longtom1 by • Investigator
  • 467 Views
  • 2 replies
  • 1 Helpful

Resolved! Sim card

How long does it normally take for a sim card to arrive, I'm waiting a week now for one and I've already been disconnected from my old network so I have no working data, calls, or messages. 

About a sim

Hello I have a contact with you and I have lost my sim and was wondering if I could get a new sim posted out to me soon

Re-open Account

Hi, I got my PAC a week ago, give it to Tesco then because of problems with Tesco cancelled the porting of my number.  My EE account is now showing closed.  I've been told Tesco will send my number back to EE and can re-activate my number.  Anyone kn...

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