SIM cards & Porting

Getting my number back!

Please help! I have had my mobile number for over 15 years and as my contact with EE ended as I was away I never received a pac code? So I currently don't have a mobile number as I am still abroad. Is there any way of buying my old number back when I...

Mobile transfer

I have to transfer my mobile from BT to EE.BT gave me a PAC, but the EE website doesn't recognise it. There seems to be no one I can talk to to sort out this very minor problem.Has anyone found a way?

QR code for eSim

I'm finally moving from an iphone 7 max to iphone 14 pro max this weekend. I want to transfer my current ee acount to the new phone which is esim. How do i get a QR code to transfer my account to the new phone (bought direct from apple)

Verification Codes

I ported my number over yesterday and it works fine but as im re-installing apps various banks/govt sites are sending me verification codes but they aren't coming through. Tried calling help line yesterday and was put through to level 2 but couldn't ...

Switch my phone number to EE

I would like to switch my phone number to EE with keeping my old number. But I am facing a problem when I put my EE number, I got this message: “please make sure you enter the right number start with 07”. But I have already done, and still the proble...

Upgrade plan only sim

Good evening, I am a customer EE and my deal expire în December I saw adv on Facebook about only sim 18.99 £ per month.,but when I am logging in my account doesn't appear show that is 23£ per month. Why I can't choose that deal cheaper.Thank you

Hello

My SIM card indicates no signal and I don't know why

Sim not working

My sim just stopped working I can’t make any call

Physical Sim card not working

please can someone help me with my physical Sim card as I have been on the phone to ee customer services regarding my physical Sim card as it, is not working but the ee shop is unable to help me as I am vulnerable and disabled and have no proof of I...

Resolved! New sim

Hi, I’ve had a new phone and sim and it should already be activated, but it isn’t. I only have the option of sending the pin to my old phone - which I don’t have. Anyone able to assist/advise? Thanks

SIM cards & Porting

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