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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New account old account

I have an existing account but my daughter wants to open her own account. Her simo is still in contract with me. Will that sim on my account work in her phone on her own account?

Username5025 by • Established Contributor
  • 384 Views
  • 4 replies
  • 1 Helpful

Setting show old SIM number

I have changed my phone to an A53. My old number has been ported over. In settings it shows the original SIM number and i cannot change or remove it. This is affecting a couple of apps that see the old SIM number instead of my correct number. Any ide...

Sim not provisioned

Ordered new replacement SIM as the old SIM was damaged.  Got the new sim put in handset but it is saying SIM not provisioned and when I call the number it says calls are not currently being connected to this number. When I have tried to activate the ...

fhgfzg by • Explorer
  • 459 Views
  • 3 replies
  • 0 Helpful

ee numbers moved to virgin

Hi,I moved 4 phone numbers from EE last month to Virgin using the PAC codes and they are working fine. We are now getting messages to say the numbers will be discountinued in 5 days. Can someone advise me why we are getting this message- what does it...

aliz by • Investigator
  • 403 Views
  • 5 replies
  • 1 Helpful

Old number transfer

I’ve switched networks and provided ee with my pac code from o2. 24 hrs and old number still not transferred for calls but fine with WhatsApp. What do I need to do? 

PUK number from another phone abroad

Despite several previous answers to similar posts I am unable to find the choice of unblock my phone as I don’t know where account settings is - I am online from another phone after putting in the incorrect SIM and my phone got locked . I am also abr...

HDBS by • Investigator
  • 576 Views
  • 5 replies
  • 3 Helpful

EE complete lack of understanding

Not only has EE cut of my wife’s and My SIM cards, but they also can not reactivate them. Told us it will be over a week before we get two new sims. Offered us a £30 compensation voucher which I declined. A week without phones we use for our business...

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