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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Kept number but still displaying old one?

Hi, I recently changed to EE and have kept my number. My number has changed to the one I want to keep but whenever I message my wife, it shows the phone number that the new SIM was attached to, not the number that I've kept. Have you got any idea how...

KBagley by • Explorer
  • 656 Views
  • 2 replies
  • 0 Helpful

Resolved! Pac code

 How do I put in my new pac code do keep my old number? Thanks     

Cath35 by • Visitor
  • 647 Views
  • 2 replies
  • 2 Helpful

Resolved! new to EE

hello's just registered on the ee site but it keeps asking me to register a phone and I don't have an ee sim. when I want to get a sim only deal it won't let me do that and it will take me back to register my phone. please I need help

nuel4me by • Visitor
  • 738 Views
  • 1 replies
  • 3 Helpful

Not on a registered network

Hi all,Can anyone in the know help me to rectify this please?I had a notification pop up on my phone this morning saying something vagely like "your provider has blocked sim1"...I ignored it 﫠Now I have no way of sending or receiving texts or calling...

Kwebbi20 by • Visitor
  • 495 Views
  • 1 replies
  • 1 Helpful

eSim Activation issue

Hi,So I was setting up my parents new iphone and it popped up asking if I wanted to transfer their EE physical sim card to an eSim, so I went ahead and did this with no issues.I previously had issues with my sim so decided I’d set this up on my phone...

JasonLFC by • Investigator
  • 9506 Views
  • 3 replies
  • 3 Helpful

SIM Problems

Hello,I seem to be having an issue with my SIM card or phone. When my sim is put into my personal phone (iPhone 12 mini), I cannot make or receive calls, when I try to make calls it says call failed. I then swapped the SIM card with my son (he insert...

Saji2 by • Visitor
  • 489 Views
  • 1 replies
  • 0 Helpful

SIM not Provisioned

Hello. I bought an EE SIM, I misplaced the line within some minutes, I had to go and get another EE SIM card for my phone and my phone has been showing SIM not provisioned. I cannot make calls, send text or do anything as my phone has been on "Emerge...

Using a PAC code

So, I finally managed to get a PAC code. I even found the form on the EE website to enter the code. However, it produces an. error every time I put in my EE number. It tells em that UK numbers begin '07'. Astonishingly, they do, yes. So why won't you...

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