SIM cards & Porting

Transfer number

Hi I have just set up my new sim and would like to transfer my old number to EE I have followed the steps however when I add my PAC code it says it’s incorrect when it is actually correctplease can you help me with transferring my number thanks 

Sim not working

I have upgraded from sim only to phone contract.. so once I recieved my new phone I popped in my new sim card..my letter that my new sim card came with says to activate at ee.co uk/simswap..I can not find nothing to help activate it..its been in my p...

Changing to PAYG and want to keep number

Hi EE, I currently have a pay monthly contract with EE which has now expired. I want to keep my current phone and number and move onto pay as you go what's the best way to do it please? 

Which number to use when registering as a new user?

HiWhen I ordered my new SIM (I'm new to EE) I set up an account and I was prompted to give the PAC from my old provider and the phone number that I wanted to be ported across from Sky to EE. I've inserted the new SIM and restarted the phone, installe...

SIM card replacement

I’ve misplaced my SIM card how do I order another one  

E sim

BT Transfer with PAC for 2 sims, how to know which one is which

Hi, I transferred 2 sims from BT to EE and got the numbers to transfer using the PAC code.i now received two new sims from EE but don’t know which one will get what number. How can I find out and how long for the old number to be transferred?

Transfer SIM

Just got my new iphone 14, i put the sim card from my old phone into my new one and it says "This phone number cant be transferred because this feature is not supported by your network provider.". I tried putting the sim card back into my old phone b...