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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Calls not working

I upgraded to a new sim yesterday, thought i’d be getting a new sim but the new contract was just applied to the sim I already have in my phone. Every time i try to call anyone the call ends straight away without ringing. What do I do? I’ve already t...

Awaiting sim

Hello I ordered my new EE sim card on 4th Dec. When will I receive this? I received a letter from you containing my first bill for 10th Jan, but I don’t even have the sim yet to use

Changing from BT to EE

Had an email today from BT to say that my mobile number has now been transferred to EE.  I am now not able to make calls or use text.  Phone is saying not registered to network.  How long does this normally take? Thanks 

Cheryl05 by • Visitor
  • 263 Views
  • 1 replies
  • 0 Helpful

Resolved! Possible to transfer number after trialling ee service?

Hi,I have a friend who would like to try out EE for a time to compare EE's services with their current network. They will likely buy some packs and run a new EE number concurrently alongside their existing mobile network.Once they are happy to make t...

ldoan by • Investigator
  • 366 Views
  • 4 replies
  • 2 Helpful

cancel contract

I have recently requested an early cancellation of my contract and was given a pac code but I do not wish to leave ee instead a would like to change my plan to a pay as go. Do I still need to use the pac code?

IDSM by • Visitor
  • 488 Views
  • 2 replies
  • 4 Helpful

Refer friend to PAYG still running?

I know that there was such a thing where you get your own personal referral link, but I could not find out where to get this link from.After ordering a new free SIM, it states thisFriend of yours? Friend of ours.Refer a friend to pay as you go packs ...

ldoan by • Investigator
  • 653 Views
  • 1 replies
  • 0 Helpful

Can't activate esim

Accidentally created esim when setting up new iPhone 14.  Physical sim was deactivated, but esim needs activating.  Needs to receive a text to activate the esim.  How do I do this when the phone is not connected to a mobile network?  

dwm7011 by • Visitor
  • 1651 Views
  • 1 replies
  • 0 Helpful
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