SIM cards & Porting

Lost phone - Need a sim card sent. USELESS customer service!!!!

I lost my phone yesterday. I have just called EE and pressed all the necessary numbers that took me to the 'lost or stolen' department.I'm not bothered about the phone, I just want a new sim card with my same number sent to me in the post.I was on an...

Incorrect number error

My number from BT has ported over to my new EE sim today.the BT sim died so I put the EE one in but hours later I am still not on my old number the the new number on the sim isn’t working either. I cannot call any number including 150 without receivi...

Transfer number to EE

I'm trying to transfer my old number, by filling out the form But when I enter my EE number, it shows "Please make sure you enter the right phone number. It must be the UK phone numbrler and start with 07" even though the number I entered is from EE.

12 month sim card

I’m losing the will to live with ee .so I ordered 3 new SIM cards I eventually got them delivered.then the problem started I can’t activate these sims I spent the whole day trying to get through to ee and talking to them to find out the sims sent to ...

It's over 24 hours and my number still hasn't transferred

I gave EE my pac code over 24 hours ago and my number still hasn't transferred. I've waiting for over an hour to talk to someone at EE

eSim does not activate, old SIM stays activated.

So I'm going overseas soon for a long time and I need to use a prepaid SIM there.So I thought I'd replace the physical SIM in my fairphone 4 with an eSIM. I go through the process, download the eSIM, activate it with a single use code and nothing. Th...

Porting

Its been 48 hours EE hasnt been able to port my number. Biggest mistake ive made joining EE. I work from home as a home agent and everyday i get a code sent to my number for me to be able to log in to remote work systems and need my number for work b...

Puk code

How do I get a puk code I entered my sim incorrectly

Resolved! Can't activate my SIM

I have a PAYG sim card and am unable to activate it. I rang and topped it up, but struggling to register it to my account as I can't seem to receive a text? Is there another way of activating it?

Receive SMS abroad (no access to SIM)

Hi, I’m currently in trouble. My EE number was used to register for an app some 5/6 years ago. Unfortunately, I have since left the UK and have now been prompted by the app to input a code sent via SMS to my old EE number. I called the old number whi...

SIM cards & Porting

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