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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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No SIM

My phone has a SIM card in it and it has never been opened and changed since I got it a year ago. It has now popped up with a NO SIM sign and isn’t letting me call ot receive calls. I have taken it out and put it back in, turned my phone on and off, ...

Purchased a new iPhone and sim not working

Hi , I purchased a iPhone 14+ on Friday and have not been able to make calls or receive text apart from via WiFi. Is there anything I need to do that I’ve not done. Everything has transferred over from my XR but not the phone signal. thank you

AdrianJB by • Investigator
  • 814 Views
  • 5 replies
  • 0 Helpful

PAC code error

Trying to bring my old number over from Vodafone but i keep getting and error message sayingPlease make sure you enter the right code. Your PAC will look like ABC123456. Your STAC will look like 123456ABC. Spoke to Vodafone and their adamant the code...

Lost sim

HiLost my card while in South Africa.  What is the process with getting a knew one and keeping the same number?

SIM card not working pay monthly

Got an upgrade changed my SIM card to new phone doesn’t work not network now the sim doesn’t work in my old phone either. I have ordered a new SIM that sim doesn’t work either! Now have had no phone I can use for 3 days!!!! Please help can’t get thro...

Transferring number from EE to 02

I have transferred my EE number to 02. I can make calls and text but no one can call or text me back. 02 are useless, it’s been 5 days of complaining now. I wish I’d stayed with EE. 

KimLT by • Investigator
  • 2250 Views
  • 6 replies
  • 10 Helpful

Transferring number registered under a different person

Hi, Last few years I've been using a phone number belonging to my former partner. I'd like to get my own plan and phone with EE and would like to transfer the number to my own name (the person who "owns" the number has no objections).I understand the...

efunia by • Explorer
  • 14955 Views
  • 7 replies
  • 4 Helpful

SIM upgrade

I want to upgrade my EE SIM to the 25gb SIM but at the checkout it's say's EE multi SIM so I was a bit reluctant to go ahead just incase I get charged for 2 SIMs.

De41 by • Visitor
  • 668 Views
  • 1 replies
  • 3 Helpful

Where is my sim

I’ve had a text to say my sim has been delivered but I haven’t received anything and cannot access my account online

Macj by • Visitor
  • 311 Views
  • 1 replies
  • 0 Helpful
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