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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Problem with keeping my old mobile number

I've just moved from BT to EE. In my account details, I can see both my old BT number (this number has been removed from my BT account and my PAC expired) as well as my new EE number separately. I've inserted the new EE SIM, which seems to be working...

Resolved! Transfer number to EE

Hi I’m trying to keep my old number from previous sim network but I don’t know how to change my number on EE website.I have the PAC code

psyhical sim to esim

how i can change psyhical sim to esim, i dont have option in my ee to replace on esim. When I go to settings and want to exchange, I only show up to order a physical home card.what should i do to access esim? 

Peter172 by • Explorer
  • 449 Views
  • 4 replies
  • 3 Helpful

Convert sim to esim

Hello everyone, I am in the process to buy the iPhone 14 pro and I was just wondering if I can convert my physical sim to Esim. I currently own an iPhone 6S and I have already a contract in EE, since 2017. If yes, what’s the process, as my iPhone can...

Help how ?

I’ve moved to new phone everythingvtrsbsferred find but can’t receive or make calls Old sim has been put in hiw do I get support if I can’t call 150 ?

Resolved! Get an esim

Hello,I'm not currently in the UK and want to change my SIM card to an esim. I've tried calling customer support but the wait time is 30 minutes. Is there any other way that this can be done?Thank you

beltagy by • Explorer
  • 698 Views
  • 4 replies
  • 1 Helpful

Resolved! Chat Features not working since porting

I recently moved over to EE.  Upon porting my number I had the same issues as @SHowie here: Solved: Old SIM number being used by chat features on messages - The EE CommunityHowever despite turning chat features on and off, and turning the phone on an...

Oly1 by • Investigator
  • 577 Views
  • 9 replies
  • 0 Helpful
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