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Resolved! Phone

I upgraded my SIM card but they sent out a new SIM card and I am trying to keep my old number. The number is my old number when I send a text to iPhone but it comes up as a new number when I send a text to an android phone.how do I keep my old number...

Shaun95 by • Visitor
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Transferring numbers

I am trying to transfer my old number from 3 to EE, I am on the page to do so and when I put in my PAC code it says “please make sure you enter the right code” after checking with three multiple times they say it is the correct PAC code. I have calle...

Juice2 by • Visitor
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  • 1 replies
  • 1 Helpful

Sim card number

I changed to you recently and wanted to keep my old number which you did change for me but people are getting texts from me with the original sim number and so they don't no who sent the textswhy is this happening 

Kim2602 by • Explorer
  • 333 Views
  • 3 replies
  • 0 Helpful

Resolved! New number to PAC

Hello, I am planning to come to EE now as my old contract with Vodafone is finishing in few months. If I get a new contract with EE now, will I be able to get my old number from Vodafone in few month time when my Vodafone contract expires? 

Smeliukas by • Investigator
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  • 1 replies
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New SIM won’t make calls

I recently got a new SIM and I can’t make any calls. I can use data etc but calls don’t work. How can I sort this? I can’t call the support number 

V3r1na by • Investigator
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  • 5 replies
  • 0 Helpful

PAC

I ordered a second contract and provided a PAC code to bring a number over to EE at the time of order, but it’s not transferred. The network the number is currently on are saying there’s a delay in transfer. Why is this? 

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