SIM cards & Porting

New SIM

I've been sent a new SIM card and I don't know why as I have not requested one, what should I do?

Can I transfer my SIM (it's unlocked) to my iPad...?

HelloAs I may have mentioned here before, I am currently being freighted round the country because I'm being held hostage by the Court of Protection. The effect this has had on my physical and mental health cannot be overstated. I am under DoLS which...

Sim Card Delivery

I've ordered multiple replacement sims for my current number as for some reason my current sim has stopped receiving texts, and calls and is on "Emergency Calls only". The sim was working perfectly fine and out of nowhere just started doing that and ...

Moving number to new sim

I had a pay as you go sim. I was told that I was going to lose some connectivity for that sim, so I got a new sim from the supermarket. I was hoping I will be able to move my existing number to that new sim. But this seems to be a difficult thing to ...

esim didn’t transfer but cancelled my physical sim

And now I can’t even phone we because I have to physically call them even though THEIR esim disabled my ability to call and surprise surprise, their chat isn’t working again. So what now?? Pay all this money and can’t use my Damn phone?? if all you h...

Data sim not working

I've bought an ee pre loaded  data only sim on amazon. When I plug the dongle in it flashes to say its connected to network but laptop says there is no net connection.  I've been to an ee shop but they couldn't help as they don't sell the sim I bough...

Sim change and now unable to make calls/send texts

I recently moved from tmobile pay as you go to ee pay as you go. I asked to keep my old number and the store arranged this. However, although I am receiving calls and texts I'm not able to send anything myself! Any attempts to call receive the messag...

Hi can I order a SIM only contract plz

2 Contracts I want merging to one number

Hiya,I've had 2 phone contracts with EE, I have a sim only one ending in March and a Phone & Sim one ending in May. I want to keep the sim only number and cancel the sim & phone one, is there any way to do this without having to wait til May?Thanks