SIM card

[Kevoneil1]

Phone keeps dropping sim connection and saying “no sim available” bought a new phone and still dropping. I’m guessing I need a new sim?

[James_B · Accepted solution]

Hi @Kevoneil1,

Welcome to the EE Community. 🙂

Yes, it does sound like a damaged SIM.

Please get in touch with Customer Care to order a replacement or pick one up in your local EE Store.

James