Sim card

[DrUK]

I have a phone with two SIM cards : 1. EE UK; and Canadian Fido. My EE UK is prepaid but I remember there is a balance. However my EE uk doesn’t show any network and I am abroad. It reads no SIM card . I need help. I had this no for many many years since T- Mobile.

Thanks

[James_B]

Hi @DrUK,

Welcome to the EE Community. 🙂

When did you last use your EE SIM?

If it has been a while, your account could be in hibernation.

James