SIM cards & Porting

Intermittent fault with ported number

We have recently transferred an O2 number to EE, the Samsung phone is a dual sim but the O2 sim is now switched off so only the EE one is operating. The phone still shows O2 as the service provider, some text messages and calls are not getting throug...

Number transfer

I transferred my old number from o2 to EE on Monday and it’s still not worked but my o2 network has cut off and now I can’t use texts phone or anything on my old or new phone. Does anyone know how they can help me?

Phone Transfer

I'm trying to transfer my phone number from BT to EE on a sim-only contract. I placed the order on 28th July, BT cut me off on 1st August. An EE sim arrived that day and it didn't work. I've spent hours on the phone, people have promised to come back...

Transferring number.

When filling in the form for my EE sim I was asked for my pac code and number to transfer. After activation will this automatically happen or do I have to do it again. Moved across as recommended by Plusnet so I thought this would just be a formality...

Re: How do I get a replacement sim card (pay-as-you-go)?

My sim card od damage

Resolved! Phone has just randomly stopped reading my sim

Phone stopped reading my sim, i checked other sims in phone and also the sim in question in another phone and didnt work. Am i right in saying i will need a new sim,

Resolved! eSim not activating

Daughter used physical sim in iPhone 14 Pro but needed to return handset, put sim back into her iPhone 13 Pro and eSim requested but it won’t activate, please help

Resolved! New customer

Hi, I’m new in UK just came here yesterday. I need an esim for just a month. Is it possible for me to buy one. If yes then how can I get it? please advise

Wrongly advised on stac code when actually needed pac code.

I've temporarily moved from EE to voxi just for a month as my signal where in at now is horrendous on EE. But I've accidently used stac code to move to voxi but I desperately need my EE number . I've called EE and voxi and said stac code is active t...

Resolved! Sim not provisioned for voice

2 new sims arrived last Wednesday ready for porting over from Plusnet. 1 worked no problems, but the other shows "sim not provisioned for voice" error. Reported on Thursday, techs were not certain what to do, told to leave phone switched on. Switched...

SIM cards & Porting

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