SIM cards & Porting

Physical SIM to eSIM - Verified by Visa (3D Secure) Fails - Card Blocked

I've had a few unsuccessful attempts to get through to technical support had to jump off after 30+ mins waiting.I changed my physical SIM to an eSIM using the MyEE site. Went through without issue, for a while in the phone the SIM details showed a nu...

Resolved! eSIM QR Code not working

So I just upgraded my monthly contract to a SIM Only plan and bought a Pixel 6 unlocked directly from Google. On receipt of the new phone, I've deleted the eSIM from my existing phone (pixel 4) then ordered a replacement online through my EE (digital...

New sim

I lost my phone and ordered a new phone and a replacement sim. Sim arrived yesterday and I inserted it in to my phone but there is no signal. Due to my old sim being lost my new sim which arrived states that I should just insert the new one and it sh...

Number porting with EE - How to keep your number when switching mobile networks

If you’re porting to EE, or moving to another network, you’ll need to get a PAC or a STAC depending on if you want to keep your number. Moving to EE? If you’ve got a PAC from another network and you’re looking to move your number to EE, you can...

sim stopt to work

my sim card stooped to work .

Problem Transferring Mobile from BT to EE

Wednesday last week, when contacting BT about my broadband, they said I could get a better deal for my mobile from EE: cheaper, 5G, with double data, keep my BT number etc. so I decided to transfer.I finally received my EE SIM card yesterday and toda...

Resolved! Pac code

I need a pac code

Keeping my EE number

Hi I've just joined we I did ask for my old number to be transferred but I was just wondering if I can just keep the EE number my SIM came with thanks

Resolved! Pre paid sim

So I recently joined ee and ordered a sim online asking for my old number to be kept and put 10 pound subscription on, I just wondered how long after my number has been ported will my pre paid top up be put on ?

Resolved! convert to esim

Hi,I searched for how to use esim on my phone, and I followed the video which tells me to simply use My EE mobile app to install esim. But when I opened my EE, there is no esim option at all. When I tried to add esim in my iphone setting, it said the...

SIM cards & Porting

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