New to ee and still cant text after 1 month but can ring

Cartkaz · ‎12-06-2023

Cartkaz · ‎13-06-2023

It's the Samsung Ag4 , same as my husband we both got the same one on the same day..I put my pac code in from tesco mobile just like we did with my husbands and his worked straight away and mine hasn't. I've been in the shop twice, spoke to ee inshore on the phone, also had to ring Samsung to do a phone reset.

I want to use my old number of xxxxxxxxxx. My mother is in hospital and I can't text my family but I can ring them. Its been a month now

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View solution in original post

Chris_B · ‎12-06-2023

@Cartkaz What ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Christopher_G · ‎13-06-2023

Hi @Cartkaz

Welcome to the community.

What kind of phone are you using? The message centre number in your message settings should be +447958879879

Chris

Cartkaz · ‎13-06-2023

It's the Samsung Ag4 , same as my husband we both got the same one on the same day..I put my pac code in from tesco mobile just like we did with my husbands and his worked straight away and mine hasn't. I've been in the shop twice, spoke to ee inshore on the phone, also had to ring Samsung to do a phone reset.

I want to use my old number of xxxxxxxxxx. My mother is in hospital and I can't text my family but I can ring them. Its been a month now

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]