Forum Posts

Resolved! Replacement sim and no service

Hello all, I just received my replacement sim card for a old number that I only recently the lost the old damage sim card too. I installed the new the card as per normal and I still don't have any network service and its been two days. I've done all ...

Not receiving Amazon OTP codes

Hi.  Since porting to EE I have stopped receiving Amazon OTP codes.  I have received OTPs from other suppliers such as PayPal. But only once in 100+ attempts have I received an Amazon OPT text or call.  I can see other people have had this same issue...

ESIM accidentally deleted

Good morning,I accidentally deleted eSIM from my iPhone 13, trying to install a travel eSIM. Although the physical SIM still in my device I have lost all connection to EE network. I attempted to download new eSIM on the website, but in order to activ...

ohameed by Visitor
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  • 3 replies
  • 1 Helpful

Resolved! Joining From Plusnet

HelloIve got my PAC from Plusnet as I want to keep my old numberIve received my new Sim Ive Created an AccountWhat do I do now?I told EE to use my old number but its unclear what I do now?Can you help me?

Sim failure

Wife’s phone stopped working last night. Went to the EE shop in Lincoln to be told it’s a fault with the phone. Went to Apple Store as have Apple Care to be told phone is fine it’s a faulty SIM card. Helpful chap put his SIM card in her phone and it ...

JP673 by Visitor
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  • 2 replies
  • 0 Helpful