SIM cards & Porting

Resolved! Old number not transferred

Hi, I just transferred from a different network and wanted to keep my old number. I followed all instructions and completed all required steps, yet I still didn’t get my old number. Please help! I need to keep my old number. Thanks!

Resolved! Locked sim

I need a PUK number for my sim to unlock

Resolved! Re: want my puk code

I have locked myself out of my sim I need my Puk code

I have been provided with a PAC code that does not working

Can someone in the support team advise me who to contactShould I just request another one?

Resolved! What’s going on with SIM activation

Had replacement SIM sent, arrived yesterday, phoned up to activate it, told it would take 24 hours. Waited 24 hours and still nothing, rang again 11 hours ago and they sent a request to activate it again. Still nothing. Told if it’s not activated by...

Resolved! Lost phone

Hi there. I have lost my phone.could you ensure it’s blocked and sent me a new SIM card please

SIM card

HelloMy phones screen is not working and I have tried to place my SIM card in my old phone however it is not working, how can this be fixed please

Resolved! How can I activate my e-sim without the old sim but it is Lost

I am currently working in Saudi Arabia and I have lost my UK sim - I have ordered an e-sim but cannot activate this without the old sim - Please help

Delete esim by mistake

I deleted esim by mistake when I added the esim card and now it keeps showing no signal when I insert the sim card, what should I do?

I want to switch to pay as you go from the 24 Months Sim Only Contract.

I it’s been just 24 hours of making my new 24 months Sim Only contract with EE. But, I want to switch it to Pay as you go plan by cancelling the contract. Is it possible anyway? The contract was made in EE Store. Please help I need to cancel it anywa...

SIM cards & Porting

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