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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Replacement Sim not arrived

I am out of the UK for 24 months and EE have deactivated my mothers Sim who is on my account. Asked for a sim on 20th of October today is 31st of October and still no sim arrived in the post. Whenever I ring I get the same answer from the call centre...

Kg1999 by • Investigator
  • 2071 Views
  • 5 replies
  • 0 Helpful

Replacement Sim

Hi there OK new SIM sent with my original number as iPhone lost. Now have a Redmi 11 Android. Sim installed but when trying to use phone MOBILE NETWORK UNAVAILABLE is showing. Any help appreciated.CheersRichard

gronline by • Investigator
  • 444 Views
  • 3 replies
  • 0 Helpful

Can’t activate a SIM without signal

My wife and myself have a shared account- she’s the policy holder. My SIM stopped working- the store couldn’t help me with my wife being present. Called from the store- got a new SIM sent out. It was a new SIM for HER phone. Called again. SECOND SIM ...

AprilJPP by • Explorer
  • 1336 Views
  • 6 replies
  • 0 Helpful

SIM card not working on 2G

I have an old 2G only device (it's an alarm signaller) which works fine.I recenty tried a newly supplied EE contract SIM in it and it does not work.Older EE contract & PAYG SIMs seem to work fine in it still.Is there something different about new EE ...

SIM card upgrade

I upgraded to a sim only contract via my mobile app yesterday 27th October but I still have not received a confirmation email and my app has not yet updated.how long does this usually take? I just want to be sure the new contract has gone through 

Emhhan by • Investigator
  • 589 Views
  • 5 replies
  • 2 Helpful
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