SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! E sims

Couple of question is can I covert my current sim to an e-sim?Is there away for me to turn it off when I go abroad? And if I was ever to leave EE can I retrieve my old number for example using a puk code? 

Abusuhan by Visitor
  • 286 Views
  • 1 replies
  • 0 Helpful

New SIM set up

Hello,I have been sent an upgraded sim card, from 3G to 4G, after a couple of hours,  I still have no signal and unable to access EE mobile network.Any advice please?

Transfer old phone number

Hi, I'm moving across from plusnet. I activated my ee sim on Friday but my plusnet number has still not moved across. How long do I have to wait?

HilaryB1 by Investigator
  • 424 Views
  • 6 replies
  • 0 Helpful

Disconnection

At the weekend I switched to O2 to avoid roaming charges.  My existing number was ported to O2 yesterday, but it looks like EE haven't disconnected me from their service as I now can't receive phone calls and my EE account appears to still be active....

Porting issues from vodaphone

Hi, I got my new contract  from EE and it was supposed to be ported with my vodaphone number 3 days ago, incoming outgoing and data are still not working and I am in an emergency in hospital and struggling to make it receive calls pls need help urgen...

My eSIM transfer has failed and now I have no service

Yesterday I received a  QR code to transfer my eSIM to a new phone.   After following all the steps and no having service on either phone I went to online chat and they told me the QR scan had failed!   Now I don’t have a working phone line while I w...

Daventry by Investigator
  • 6250 Views
  • 16 replies
  • 1 Helpful

Transferred eSIM but not getting service

Hi, I just got a new phone and transferred my eSIM over during the set-up, everything has loaded onto the new phone except I’m not getting any service/can’t use mobile data. Any reason why this would be?

Jloynes by Investigator
  • 1037 Views
  • 3 replies
  • 1 Helpful

Registration

I have transferred two phones from BT and taken my original numbers which have been completed.  I have tried to register online but it keeps saying there is an error and they are fixing it and to return later. This has been the same message all weeke...

woodyowl by Contributor
  • 315 Views
  • 2 replies
  • 1 Helpful