SIM cards & Porting

Resolved! Porting general query

Hi - I ordered an EE PAYG SIM last weekend and completed the details for porting at the same time. I hadn't got round to inserting my SIM until today and it still hasn't ported my old number. Is the 'next working day' window only applicable to when t...

SIM restricted after switching to EE

Hi,I recently renewed my EE mobile broadband, and also, at the same time , got my non-smart-phone changed to EE (from O2) at the same time. EE have kindly sent me the new SIM....when i put it in my (non smart) phone it says "SIM restricted".....i ha...

Old number

I signed a contract with you with a pack code to keep my old number [edited] , but you sent me a SIM card with a new number [edited] . Pack code [edited] . My account number is [edited] . I updated my phone many times, but my old number never cam...

pay as you go sim package

I am transferring from another supplier to the above.I purchased one of the above yesterday online which also gave the option to keep the same number.I have entered PAC code online as requested on the same application form for above.There was no opti...

Resolved! Issue with Pac code

Recently upgraded my mobile from BT - EE, I wanted to keep my old phone number and filled out the form EE provides once I got my new form to perform the switch. Once it gets to (insert pac code) it always comes up with the error 'Please make sure you...

Re: Number not ported.

I've just moved over to EE (14/11/23) and it looks like it's going to take nearly two weeks to get my two mobile numbers ported. I wasn't told it would take this long which is annoying as my OTP's go to my old provider who still has my mobile number...

Resolved! Sim

Hi my SIM card is damaged I need to order a new one.

Lost Iphone esim needed

Hi everyone I lost my phone yesterday and can't access any of my accounts through the computer because I get all the messages with the codes to the phone number I lost. Is there a chance to create a new esim and use it in a different phone so I can l...

Porting

I have been with EE for one year having previously been with Tesco. Last week I my phone would not receive incoming calls. I have made numerous calls to EE, many times being told that they would phone me back despite the problem being not able to re...

Keeping old number

Was with bt but transfered to EE was told can keep old number and didn't need to do anything as it will automatically be done .this was 2 days ago .how long does it normaly take please folks .Thanks in advance

SIM cards & Porting

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