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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Keep old number during the switch

I have selected to Keep My Old Number during the switch. I have inserted the EE sim card and i am not able to receive call when someone called my old number. How long will the old number (from the supplier) to be transferred to my new EE sim card?

SIM Activation

I'm unable to activate my new SIM as the activation web page expects to have a 6 digit code to be sent to the old SIM, the old SIM is damaged. How do I get past this? 

Sim issues

I’ve just put my new sims in my phone phone my sim is not working I can’t call or receive calls I need a new SIM card 

RAkhtar1 by • Visitor
  • 357 Views
  • 1 replies
  • 0 Helpful

Sim

Got a new phone today, upgraded plan but was told to put my old sim card into new phone. Set up new phone and put the sim card in- nothing has happened and doesn’t look like I have any network provider on the new phone?

HR212 by • Investigator
  • 649 Views
  • 6 replies
  • 0 Helpful

Switch from Plusnet Mobile

Hi I requested a switch from Plusnet mobile on the 9th October. The order number was xxxxxxxxxxxx. The plan is the 5GB sim only (£6 pcm) I completed the EE online form and sent the PAC code I had received from Plusnet and requesting to keep my existi...

Jez21 by • Investigator
  • 2756 Views
  • 21 replies
  • 7 Helpful

Resolved! Switch to ee

How can I change my SIM card to ee? My previous company is TREE. I want to have my previous phone number

Resolved! PAC problems

Hi, I have just come over from plusnet but have a problem. My Plusnet pac code runs out on 22/11 but when I try to port my number across the date EE are giving me are 23/11 by 6pm. My worries are A) why is is such a long wait for my old number.B) the...

Re: Replacement sim not working

Did you manage to get this sorted? I’m having exactly the same problem with replacing my sim after my phone was stolen. It’s been 2 says now and sim still has no service. 

Dandeco by • Visitor
  • 367 Views
  • 1 replies
  • 0 Helpful
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