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New sim card

Mb681
Explorer

‎29-12-2023 04:14 PM

When do I insert my new SIM card?

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎29-12-2023 06:36 PM

Hi @Mb681 

Have you transferred your number or is this a replacement SIM? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎29-12-2023 06:44 PM

What is the reason for having a replacement SIM?

Mb681
Explorer
In response to Northerner

‎29-12-2023 06:50 PM

I’ve come from plusnet and keeping my original number don’t know when to put the ee sim

card in?? 

0 Helpful
Leanne_T
EE Community Support Team
In response to Mb681

‎30-12-2023 07:42 AM

Hi @Mb681 

To start the number transfer from PlusNet please insert the SIM so this will register on EE and the number should transfer the next working day, or if this is completed after 5.30pm, or on a weekend or bank holiday, your number will take two working days to transfer.

Leanne. 

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