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Community Activity
Top Up Sim card using a Voucher from outside UK
Hi everyoneI want to Top Up my sim card. I have a 16 digit voucher code. I know that if I was in UK I could text 150 with VO then a space and then the 16-digit voucher number.But I am not in UK now and calling 150 will not work.What should I do to to...
I have the same problem, although there is no option for a call, just an SMS. Tony
Resolved! Free 'Calling abroad from the UK' add-on query
I have a 'Calling abroad from the UK' add-on, but it's not any of the 3 charged options - i.e. it's not 'The International', 'The International Extra', or the '£2.16 International Pass add-on'. No monthly charge is showing on my bill for this particu...
Alexa digitial phone
Hii’ve just noticed this morning that one of my bt digital phones is not working ‘no link to hub’. This is a Bt alexa phone. We have 2 other Bt digital phone - not alexa and they are working!! The ‘alexa’ phone, i cannot deregister, reregister and ...
Account query.
Had a query on my account today and was helped by Natalie. What a pleasant, helpful, nice girl she is. She had the time to listen to me and got my account sorted very quickly. She's a credit to EE.
Something wrong going to EE
I can't seem to link my EE mobile phone account with my broadband.It's sayingYour details don’t fully match those on the billing account Call 150 from your EE mobile or 0800 956 6000 from any other phone to get help.You can quote error code: Given Na...
Making emergency calls on a tablet
I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...
I have not received s25 ultra, ordered at 19 February 2025
Hi thereActually I’ve ordered samsung s25 ultra from EE at 19 February 2025 ,but I haven’t received it. Could tell us how long time gonna be delayed? kind regards
External Broadband box
Does anyone know how I can get through to someone at EE to report that their external broadband box has fallen off the wall and there are exposed wires. Tried through app and it is not helpful and keeps sending me links to the same place.
