Forum Posts

Sim card not opersti g

My sim card was migrated onto a new sim without request or knowledge due to an advisor selecting the wrong number on my account.Leaving me with no phone on holiday in Greece.I was told within 24 hours I'd be able to download an esim and get access to...

Re: Lost phone

HiI lost my phone on Wednesday and I already blocked my SIM and phone but I haven't got any update on this and I have given a request for claim but not updated yet could you pls help me in this.

Resolved! Plusnet

Does anyone know were I can complete the transfer form to move from plus net to ee 

Need new sim but want to keep old number

HiI have a very old mobile phone with the old large sized sim card. I now have a new iphone which requires the smaller sim. Where do I get the new sim from and how do I get my same mobile number on it?Can it all be done online?Any help greatly apprec...

New sim card - No Service

Ordered a new sim card as the previous sim was faulty. Have been sent a new card. However, after inserting into the phone it repeatedly showing as "no service". Can you help resolve this issue? I am unable to call EE or receive texts as there is no s...

Not eligible for a 2nd sim on my account

Hi,I’ve just moved over to EE from BT as BT have partnered with EE and are no longer offering new contracts. I’m happy with my new device and the service I’ve received so far but I’m looking to add an additional sim to my account for my son. EE say I...

Nosteb90 by Explorer
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  • 3 replies
  • 1 Helpful

Resolved! How to get a replacement SIM card without text?

Hiya my SIM card randomly stopped working and wouldn’t reset or find my network provider ?? Took it out to see scratches from wear and tear after almost 2 years in phone - why would that happen? how do I get replacement sim quickly without text becau...

EstherA_ by Explorer
  • 408 Views
  • 2 replies
  • 2 Helpful