Need to keep my old number but it won’t work

[Julieb007]

I have put in my new sim I’ve done everything that I needed to be able to still

use my old number but it won’t work

[Leanne_T]

Hi @Julieb007 

Thanks for coming here. 

Is this an upgrade or are you transferring the number from another network? 

Leanne 🙂

[Jaffajohnson]

Tarnsfer

[Jaffajohnson]

Another network

[Jaffajohnson]

Hello

[Jaffajohnson]

We're r u

[Christopher_G]

Hi @Jaffajohnson 

Welcome to the community.

You can transfer your number from another network using this web form.

Chris