SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Transferred to sim only

My number still not been released to smarty but cancelled by ee do can’t receive any txts or calls or send any? They gave me pac code and has been shared with new provider

Wmum66 by Explorer
  • 285 Views
  • 1 replies
  • 0 Helpful

Activation of new sim

I have put my new sim card in new device, and new number but have unsuccessful in retrieveing pin number to activate! Why is this can anyone help 

Kpommy by Visitor
  • 374 Views
  • 1 replies
  • 1 Helpful

Technical problem phone

I just received a new Sim as the other one was damaged I received the same number but am unable to use my phone to make calls or received calls 

Beverly73 by Investigator
  • 392 Views
  • 5 replies
  • 0 Helpful

Resolved! Very pleased about the speed 😁 I've got now.

I don't know what number to put in myaccount.ee.co.uk? My number from EE or my old number I transferred, or nothing? Should I bother?In addition I just like to inform you I submitted a PAC code when I purchased the plan. I understand it might take a ...

Resolved! Pac number

I have pac number from previous provider and have new sim card in phone 

Resolved! Replacement sim not arrived

Im desperate for my replacement sim, that i have paid for, new number confirmed and no card - making it pretty useless and cant contact ee without a phone. Been four days now please advise on usual timescales and alternative solution!!

moses121 by Investigator
  • 570 Views
  • 4 replies
  • 0 Helpful

No signal

Hi, I switched to EE few days ago. I have not received my package which should contain eSIM details/guide. I wake up this morning to no signal. I cannot even call EE, can’t track my order. This is a nightmare. 

Zamina by Visitor
  • 294 Views
  • 1 replies
  • 0 Helpful

Not recieving texts or calls

I have recently changed from o2 to ee.Cant recieve or send texts or calls .Have tried everything advised , taking sim out , putting back in . Turning phone on and off and nothing is working .Any ideas???

Pr1412 by Visitor
  • 331 Views
  • 2 replies
  • 1 Helpful