Forum Posts

Can't receive SMS verifications

Hi,I can't receive verification notifications from vendors. I receive 150 SMS text messages and can send and call.I recently ported my number from Three and think this may be a factor?Many thanks for any help.George 

BT to EE transfer

I'm a (now former) customer of BT, moving over to EE.I've received notification from BT via email that my number has been transferred. That SIM is no longer working.However, my new EE SIM is also not working and the EE account appears to be unable to...

bt2ee by Explorer
  • 391 Views
  • 3 replies
  • 0 Helpful

Mobile number porting issues

Hi,I was on Plusnet and was forced to move to another provider, they advised they were setting up with EE and so I switched to EE. I received a new sim card which had its own phone number. I wanted to keep my old phone number and they advised it woul...

Switching to esim abroad onto new phone

I have been out of the UK for 6 months using my old phone to hot-spot my new simless phone when needed, I now want to send my old phone home as carrying around two phones is annoying but I don't want to 1. Lose my old UK number or 2. Continue paying ...

LucyCath by Visitor
  • 1165 Views
  • 2 replies
  • 2 Helpful

No sim

Hi,I don’t know what I’m doing here or how to talk to EE but I need help,I did a contract swap (sim only) to EE from three.you provided me with 10mb of speed which I found very slow so I called and they advised I would need to cancel that sim (and bi...

Luced by Visitor
  • 351 Views
  • 3 replies
  • 0 Helpful