SIM cards & Porting

Unable to get PAC code

I’m trying to get my PAC code by sending PAC to 65075 but received this message multiple times“Hi from EE. Sorry , due to your account status for 07xxxxxxxxx(my number) we are not able to process your request. Please log into ee.co.uk/myee or call 15...

PORT text giving me an odd transfer date

I received my new EE sim and I want to keep my old number so I text PORT provided my PAC number to receive a text stating it would be done by 6.30pm on 31/12/4700??? This isn't even a valid date! I sent this on the 30/05/2024 it is now the 03/06/2024...

My physical sim telephone number does not match my esim number

I need to convert my physical sim telephone number to esim on an iPhone 13 Pro Max. When I click on the "convert to esim" function under mobile services, I noticed that my esim number is different from my physical sim number. When I call the esim tel...

iPhone 15 SIM card saying no sim

Has anyone had this issue I’ve removed my SIM card numerous times and turned my phone on and off but my SIM card is still showing as no sim?

Resolved! Lose sim

Lost my sim Need my number put on my new sim

Swapping numbers

I’ve recently swapped over from Vodafone to EE, I also swapped numbers, I’m currently now not getting any texts for my original number coming through. It was only yesterday I swapped, so do I need to wait longer for this to happen or do I need to do ...

I require a 9 digit PUK code for a new account but....

My old/ soon to go out of contract sim I use In my car system is being replaced with a different sim from SKY (sorry) I need a 9 digit PUK code but EE only provide 8 any ideas? Do I add a “0” in front or?look forward to some ideas. Thanks

Resolved! Ordered new sim but not delivered

Hi team ordered new sim on 27 may it’s been 6 days i have got only order confirmation mail and didn’t received any sim card and tracking details also i need sim urgently all of my works has been stopped due to this even sales team number doesn’t work...

Esim???

I bought a sim only deal 2 days ago and i went for the Esim option instead. As it stated it was instant. However i have not heard nothing since the day i purchased which was 2 days ago. The last email was to say it was processing my order. I just tho...

Resolved! Replacement sim

HiI returned from abroad and discovered the sim has gone. So I ordered a new one. It arrived, I put it in as instructed bit it won't connect to the network.