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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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PAC confusion

I have two numbers on a O2 Business Account. I am trying to port them both as additional lines on an existing EE account. O2 say I only need one PAC number to give to EE for the port for both lines. But the EE agent insists that they have to be uniqu...

ianground by • Investigator
  • 2199 Views
  • 13 replies
  • 0 Helpful

Resolved! Puk code

How do I find my Puk code I don’t have a account settings or menu bottom.

Resolved! Keeping my old number

I have the pac code and what do I have to do to keep my old number while I’ve received my new cim from ee?

Hawre09 by • Visitor
  • 389 Views
  • 1 replies
  • 0 Helpful

Order eSim

Hello.I have a few questions, if you can answer them.1. Can I switch from another operator, with the same number, to EE?2. Is it possible to get this number not on a physical SIM, but in the form of an eSim?3. If the answer to the 2nd question is yes...

Macman1975 by • Investigator
  • 13967 Views
  • 28 replies
  • 10 Helpful

PAC code and ending contract

I have a multiple subscription with 2 numbers. I am trying to end the contract and obtain PAC for both numbers. Mine has gone through fine but my husband has been unable to get the passcode number from EE to allow for him to then get the PAC code. Th...

MaxWo by • Visitor
  • 336 Views
  • 1 replies
  • 0 Helpful

Pac code

Need to get a pac code for a sim card,tried the text service with the sim card,but nothing happens,it's a new pay as you go sim card,and when I put it in the phone it does not seem to be active.Any help please?

Jpl27 by • Explorer
  • 343 Views
  • 3 replies
  • 0 Helpful

No service on new phone

I’ve just upgraded my phone from the I phone 13 pro to the iPhone 15 I’ve done what I believe needed to be done but now I have no service at all and doesn’t say I’m connected to the EE network. I thought putting my old sim in from my 13 would work bu...

Klriglxy by • Investigator
  • 2007 Views
  • 7 replies
  • 0 Helpful

BT Family SIMs (4 sims) changing to EE and adding sims.

I have a BT family sim with 4 numbers in all and it’s about £50/mth for all. If I change my main sim to Smart plan All Rounder SIM Unlimited can I add new Sims to this and if so how much are they? I can’t seem to be able to change everything all at o...

Steveqo by • Visitor
  • 603 Views
  • 1 replies
  • 1 Helpful
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