SIM cards & Porting

eSim activation

hi, i signed up earlier today and opted for a esim to get set up straight away. ive had the email to activate and it says to login and wait for the prompt to set up esim ! im not getting anything just lets me log in and no mention of anything?

Resolved! looking to keep numbers on family sim plans

Hello - currently have a sim only plan but looking to add 2 family members sim only plans. Can their transfer over their existing numbers from sky mobile?

My SIM card stopped working 4 weeks ago?

Has anyone else experienced this?I went to sleep after texting a contact, the next day my EE SIM card stopped working.I've taken it out, put it back in many times. The sun card is 8 years old, so I'm guessing that's relevant.I haven't had the opportu...

Absolute Nightmare with EE

So a week ago I attempted to move my hubby's phone onto the family account. As part of this we upgraded his and my phones. EE were supposed to Port his number onto the new SIM that came with his phone but the person who did it completely messed up an...

new SIM/no service

just been given a new [old!] phone by my new employer and a SIM card in an envelope. put the SIM in, put the PIN in it as per the piece of paper and - nothing, no service. switched it off/on again. don't know what the phone number is but obvs have th...

EE App

I have just got my number ported from o2 to EE and linked my number to the app it shows on the website but not the app i don’t know what this could be as i’m new to EE any help would be good

Resolved! Old SIM damaged can't receive pin code to activate new one.

I have ordered a new SIM card due to my old one being damaged. When I go to aim swap it says we have sent a pin code to your old SIM to activate it. How is that possible if the only 3 reasons for swapping the SIM card are lost stolen or damaged? I ca...

Resolved! Replacement sim

Re: PAC code

How can I get pac code ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Sim Swap Fraud

So EE did an unauthorised Sim swap to a hacker with my phone number, they went into my accounts and changed passwords, I couldn't use my phone to call them, no online chat unless you enter a code they send to your phone first. Anyway, hacker quickly ...

SIM cards & Porting

Forum Posts