SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Invalid SIM on old Nokia phone

HiEE have sent me a new EE-branded SIM card for some reason, probably something to do with the 3G switchoff.I put it in my old Nokia phone and it just says 'Invalid SIM' and the phone pretty much stops dead. I had a text message to a 'New Sim' page b...

thesled by Investigator
  • 8770 Views
  • 17 replies
  • 6 Helpful

Major eSim Problem

I've received a replacement Pixel 8 Pro from Google this morning, I went through the process of ordering a replacement esim, added it to my new phone which now has no mobile connection although the eSim is on there. I can't receive an activation pin ...

Jonjon1239 by Established Contributor
  • 880 Views
  • 10 replies
  • 1 Helpful

EE sim package not working

I bought 3 sims, they were all 20£ each and included 50 gb of data and infinite calls and messages for one month. I activate both on two different phones and they work perfectly, but on the third phone the package isnt activating? Its asking me to pa...

chixculub by Investigator
  • 417 Views
  • 6 replies
  • 0 Helpful

SIM not arriving

Hi, ordered my sim card on Saturday. And still hasn't come today. Spoke to EE and they said it was posted (48+ hours ago) and its still nowhere to be seen. I'd rather not have to go into town to get an instant replacement sim. What do I do? Why is th...

Shaun194 by Investigator
  • 898 Views
  • 1 replies
  • 0 Helpful

PUK

Hi there I am soo lost I can’t get my sim to work and it says a need my PUK code thing and I don’t have any way to access it online and I don’t have any other mobile devices to be able to contact them on 

Louise810 by Investigator
  • 309 Views
  • 3 replies
  • 0 Helpful

I can't transfer my old number to the new EE number

I transferred my old mobile number from ID mobile, and I got my STAC code from ID mobile to send to the EE transfer application 1 month ago. After 10 minutes, I received an email from EE, which told me I had made the transfer successfully. But from n...