SIM cards & Porting

Moving EE sim to new phone

I need to replace my existing phone due to some technical issues and I'm unsure how to go about it since I very rarely use a smartphone.I currently subscribe to EE's £5 a month PAYG package. Can I buy a new sim free phone off the EE website and then ...

Re: eSIM move from one device to another

Totally hear your pain!  Am trying to perform the same maneuvre in a busy work day, and after 25 years with EE I'm told I have to wait over 20 minutes to get assistance.  No option to request a call back.  Really thinking of switching provider!

Hello any idea how to contact ee as phone says sim card not registered

Re: How to live chat with EE team ?

Hello i can’t receive text messages and to activate my eSIM it says to enter a code sent to my mobile ??? 

Ordering

I received a message from EE (150) today to say my delivery address has been changed as requested. This came a few hours after I ordered an EE Sim as I’m switching to EE from O2. The message says if I did not request this to contact 150 immediately. ...

Change number

I want keep my lebara number how do I do it. I received my new ee SIM card today. Is it possible to change my ee number to my old SIM card number

how do I order a duplicate simm online? Proving very difficult

porting from BT

I ported 4 numbers from a BT Family Sim Plan on 21st April. 2 of the numbers went through ok but the other 2 are stuck.Spoken to Service team 3 or 4 times but getting nowhere. They keep telling me to wait 72 hours! That's nearly 2 weeks now.They say ...