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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Not receiving calls from other mobiles

Moved from O2 to EE at the beginning of the week and keeping my old number.  I received the text to say the transfer of my number had completed today. BUT, even though I can get calls from landlines, any mobile that calls my number just receives the ...

Resolved! SIM Failure on EE Pay as You Go

Hi! Yesterday my SIM started saying “No SIM” in the mobile service settings on my iPhone 13 Pro Max. I tried restarting the phone but it didn’t work to make the SIM work. I contacted EE  and they said to restart the phone and make a call for 2 minute...

Resolved! Phone shows No SIM - No Service

My Google Pixel 6 Pro has started showing 'No SIM - No service' on the screen and I cannot make calls or send texts. Sometimes restarting the phone works for a little while but eventually it goes back to that same message.I tried taking my SIM card o...

Resolved! Unlimited data boost on mobile with broadband account

I've recently renewed my EE broadband contract. My understanding is that that should give me and the rest of my family free unlimited data boosts on our current mobile contracts (or any new ones) but that doesn't seem to be happening. Have I missed s...

Jiffy59 by • Investigator
  • 1694 Views
  • 5 replies
  • 0 Helpful

Recycling a very old mobile number

Posted in the open: @spyglass wrote: I used to own a memorable phone number, but unfortunately many years ago that sim was lost and the account was deactivated. The number is not currently in use. If you try to call it, you hear a message: "You've di...

XRaySpeX by • EE Community Star
  • 500 Views
  • 2 replies
  • 3 Helpful

Ee sim card

I have just got a ee sim card and my phone is dual sim, I put the £10 subscription pack on but can't send texts or calls on my ee sim card, anyone know how to activate it or what I do? It says it will start after a text or call but I can't do this

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