SIM cards & Porting

No network after moving over from sky

Having major issues that EE cannot seem to sort out. So I provided a PAC to EE 26/08/24 as I was leaving sky and wanted to keep my number. They provided eSIM which was all set up fine. 28/08/24 arrives and sky email to say it’s now all cancelled thei...

EE New PAYG SIM not working since porting to old number

Hi so i recently got a new pay as you go sim for my phone, It was working on the new number when I first installed it but since port to my old number with my PAC code it is no longer working. I cant phone EE nor can I use someone else's phone current...

Sim not working

I got a replacement phone through ee insurance, since then my sim won't work , I have ordered a new sim but I have to recieve a text to my number to activate it . Which I can't because I had a digital sim in the broken phone and have no acsess to th...

Change number

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Ordered a replacement sim

Dear, EEI ordered a replacement card on 29 August 2024, it is supposed to be delivered within 2 days. still have not received sim cards?

Number porting issues

Can you let me know if you managed to resolve this issue I have the same issue right now and I don’t know what to do to fix it.

Why do EE make it difficult to transfer from a business to personal tariff?

We are well out of business contract on 2 sim only numbers. EE now offer a good personal deal so I wanted to transfer both phones to personal and take advantage of the lower tariff. I was informed that, if I transferred to a personal tariff, I would ...

Help! Transferring from BT to EE

Please can someone help. Do I need a pac code to keep my number if I’m transferring from BT to EE?I'm transferring my sim only mobile account for myself and my 3 kids. 4 SIM cards have arrived but only 3 PAC codes. I didn’t worry too much about that ...

my old phone number

Hello, I have only the last 3 digits of my old phone number and I need it to be able to log in to an old account of mine. I was just wondering is there any way I can find the full phone number because everywhere I look it has most of the numbers as *...

Resolved! Moving abroad - moving UK number onto to pay as you go e-sim

Hello I am moving to Australia and will need to keep my number for all the various verification codes that are sent to my device (to get into apps / online security verification etc). I won't want to make calls or message from that number any more so...

SIM cards & Porting

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