20-07-2024 06:08 PM
I have the same problem just noticed it, can't even switch data on as the option in my settings is greyed out, tried contacting EE but says network not available, I've tried taking sim out and replacing it, tried aeroplane mode but no luck, having to use my WiFi to contact people and text here
20-07-2024 09:40 PM
Hello @William7470 ,
Welcome to the community,
Are you just experiencing this in one place or multiple places?
Are you able to try the SIM card in another phone and also try someone else’s SIM card in your phone to rule out a problem?
You can also check here to see if there is a problem where you are, register, report and receive updatse:
https://ee.co.uk/help/mobile-coverage-checker
20-07-2024 09:59 PM
None of these help as I tried them all, can't even contact ee as it says network problems, will have to go to EE shop tomorrow and see what the problem is
21-07-2024 08:17 AM
If you have WiFi get Skype and call EE thats the best way ! I was told someone accidentally gave me a pay as you go sim instead of monthly one so they gave me a new one now 😭
21-07-2024 08:26 AM
@William7470 On what device?
21-07-2024 09:57 AM
Oppo find X3 neo 5G