Hello @Shaun8010 ,
Welcome to the community,
It usually takes 5-7 working days to receive a SIM card as they are sent by second class post. I would suggest you ring customer service to find out, or with a photo ID, if you are near an EE high street store, you can go there and get a SIM card.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
