my sim stop working

Danielsaleem · ‎30-01-2025

Good Evening i hope you're feeling well. actually am using my uk number from last year but suddenly my sim stop working now. i want to reactive my sim for work kindly resolve my issue.

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

bristolian · ‎30-01-2025

You've posted your mobile number on a public internet forum, that's an open invitation for spammers to start contacting you. Please edit that out unless the site admins beat you to it.

Is your SIM a PAYG one or pay-monthly? If it's PAYG, then the most common reason for them to stop working is lack of chargeable usage. You need to incur chargeable usage at least once every 179 days, with a further 3months grace to reactivate before outright termination.

You need to contact EE CS on +44 (0) 7953 966150 from any working phone, or +44 (0) 800 9566000 from a web-calling app such as Skype.

View solution in original post

bristolian · ‎30-01-2025

You've posted your mobile number on a public internet forum, that's an open invitation for spammers to start contacting you. Please edit that out unless the site admins beat you to it.

Is your SIM a PAYG one or pay-monthly? If it's PAYG, then the most common reason for them to stop working is lack of chargeable usage. You need to incur chargeable usage at least once every 179 days, with a further 3months grace to reactivate before outright termination.

You need to contact EE CS on +44 (0) 7953 966150 from any working phone, or +44 (0) 800 9566000 from a web-calling app such as Skype.