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Community Activity
Are you Ee company? I am your customer. You are a fraudulent company. My bill wa
Are you Ee company? I am your customer. You are a fraudulent company. My bill was 120 and now it is 140. And the network is worse than all of your C's. The networks used are better. Than your networks. Always miserable. There is no internet and we pa...
Upgrading
Hello,if I upgrade when abroad will they disconnect and send a new sim or will the existing e-sim keep working on the new plan?
Is this spam?
received this text today, could you tell me if it’s spam or not? Says it’s from EE, if I click info there’s nothing there. But as you can see I did receive a security message from the same provider?
Test broadband speed
Am trying to test broadband speed by following instructions on EE webpage which says:Open the EE app.Select Manage.Select Broadband.Select See what’s included in your plan to get a breakdown on what you’re expecting.You can select a Test speed from t...
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
Thinking of switching to an altnet ISP and transferring phone to a VOIP service
I'm thinking about switching to a new ISP who doesn't use OpenReach and what I would do is get that installed and after a few days , if I'm happy, get my landline transferred to a VOIP service which I understand would terminate my contract with EE.Do...
Open letter to Claire Gillies
Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...
Resolved! Scam call offering me a 30 percent discount
Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...
Online Shop - Can't use the discount code on certain phones
I have been looking at purchasing a new phone S25 standard is my go-to choice. I have various discount codes that I want to apply.I go online and choose the phone plan and the code doesn't work.I then run a test on a couple of other phones and the co...
EE has been stealing money from my bank and their staff coming to door steps
They have ruined my peace of mind due to so many red flags. I now want to leave EE and they are threatning me with the termination fee. any legal help?
