Re: How can a get a new SIM card as the old one is too big for my new mobile?

Marineandreasya
Visitor

‎10-07-2022 09:16 AM

I need new card 

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎10-07-2022 09:19 AM

Hi @Marineandreasya,

 

Welcome to the EE Community. 🙂

 

If you SIM has been lost or stolen, please get in touch with Customer Care as soon as possible.

 

If you just need a different sized SIM card for a new phone, you can order one online.

 

Hope this helps.

 

James

chistery
EE Community Star
EE Community Star
In response to James_B

‎10-07-2022 10:00 AM

Hi @Marineandreasya 

 

Have you checked to see if you have a multi SIM and can just push out the smaller sized one? 

XRaySpeX
EE Community Star
EE Community Star

‎10-07-2022 10:42 AM - edited ‎10-07-2022 10:43 AM

@Marineandreasya : Take new phone & old SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

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