The EE Community

PAC code

My EE contract recently finished and my partner has a phone on my account as a add-on so they've both ran out and we want to leave EE. I have switched companies and requested a PAC code to witch over. It worked for my number and I have been switched ...

EE TV music channels

Can you get music channels on we tv? When I’ve googled it, it says you can but I can’t work out how. Thanks 

EE won't let me connect the second broadband line in my house - **bleep**?

Have had months of runaround trying to get the second broadband line connected, getting endlessly contradicting stories from EE customer service people.We moved in 6 months ago and there are 2 full broadband lines installed, one at each end of the ho...

Unable to call customer service or use 150 texts

Just arrived in Switzerland and can't call customer service or use 150 text service, and app and website don't seem fully functional and won't allow me to change spend cap (which may be the problem) I called customer service in the UK just before lea...

No network

Last nite I broke down in my van 80 miles away from home with my 2 year old in a town I wasn't familiar with couldn't make a call book a hotel or get any cash as I had no internet coverage at all couldn't call AA as phone saying no network so me and ...

SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

Can't remember my account number

5G Smart Hub HH20C - Is this unlocked?

Hi there,I'm moving from the 5G Smart Hub HH20C mobile router to a fixed line broadband connection at home (still with EE) and they have said I don't need to return the 5G Smart Hub.I was thinking of using this with another SIM, if possible, so am ju...