Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7237 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2113 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3962 Posts

Activity in Mobile Services

No network in USA

Hello all.just landed in USA, 2 phones on iPhone 15, me contracts, unlimited everything and mobile roaming abroad yet can’t use my handset, only available on wifi and can’t call EE to sort this out. so mad at the moment as EE promised everything woul...

Avo1987 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Resolved! How do I convert my SIM to eSIM

Hi all  I’ve seen similarly worded articles but couldn’t find a conversation specifically for my query so apologies if there is already one I did try and have a brief look. currently have an iPhone 12 Pro Max (eSIM supported) on contract with EE and ...

Resolved! Data transfer

Hi I want to gift data a member of my family how can I do that.

Pa183 by Visitor
  • 168 Views
  • 2 replies
  • 1 Helpful

Upgrading pay as you go sim

Hello Will my phone number stay the same if I put in my new upgraded pay as you go simcard?  Today I received my new simcard and on the sticker it says the pin and puk code but also says mobile number which is not the same phone number as the one I h...

Heera by Visitor
  • 22 Views
  • 1 replies
  • 0 Helpful

Re: EE network

Still **bleep** network either send a new sim card or bill won't be payed don't bother ringing to do checks 

Ikleowl by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Does EE cyber security provide a VPN when abroad?

I am currently in Canada for a couple of weeks and when I joined the hotel’s secure network a VPN appeared in the settings that keeps turning itself back on every time I connect to Wi-Fi, and there appears to be no way to delete it. I am not aware th...

Re: Why doe EE lie about mobile coverage?

I have no suggestion but totally agree with you. I have very little signal coverage in multiple areas but when you type in address / postcode it says good or excellent.EE tell me that's what their signal check say so won't do anything about it.

Mel1407 by Investigator
  • 28 Views
  • 2 replies
  • 0 Helpful