Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 3736 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 43928 Views
  • 290 replies
  • 89 Helpful

Australia Roaming

Posted in the open: @lizzyo60 wrote: Having landed in Australia I’ve bought an ee add on which will allow me to use my home data messages calls etc but it’s not connecting. There’s nothing on my setting which says turn on data roaming. I also runs an...

XRaySpeX by EE Community Star
  • 567 Views
  • 8 replies
  • 1 Helpful

Roaming not working in Andorra

Arrived in Andorra 2 days ago and have tried everything, me and my family have 3 EE sims and none have data or voice, despite saying 5G with full bars, no internet and no calls can be made.We were in Barcelona 2 days ago for a few days  and roaming w...

roaming in Cyprus

Hi, I'm on a pay monthly contract and texted roaming to 150 to activate roaming whilst i was still in the UK. I'm in Cyprus and my pixel 9 pro registered on a local network when i first turned it on. Signal was strong and the network showed as 5G. Da...

h4x0R by Contributor
  • 1054 Views
  • 10 replies
  • 1 Helpful

Roaming in India

Hello,I have been trying to use 7 days Roaming data pass in India for my both Monthly pay SIMs on my account. But I am not able to buy this add- on and old travel pass add-on is activated. Also automatic network selection connecting to VI network whi...

Resolved! Daily EU Roaming Charge

Hi, My plan and add-ons list Daliy EU Roaming Charge. What does that mean? Do I already have some roaming data on my bill or do I need to buy some? I'm in Germany at the moment and need to make some calls to the UK (can't do them via WhatsApp) so I w...

SashaDj by Investigator
  • 606 Views
  • 7 replies
  • 7 Helpful

Buying new roam further pass for zone 1

Hi, I am trying to buy what was called a roam further pass until about 5 minutes ago , untill I received a text telling me now it’s called something else. I think I need to buy a pass for zone 1   ….I am in Australia.  Problem is I Can’t find where t...

Toby63 by Visitor
  • 6101 Views
  • 3 replies
  • 7 Helpful

Roaming in Australia

I’ve got a problem and I need help. I’m a small business account roaming in Australia and unable to call Australian landlines and phones. Sometimes I dial and a voice says “press 9 to connect your call” and two seconds later it says again “press 6 to...

FFS4 by Explorer
  • 433 Views
  • 2 replies
  • 0 Helpful

Contact EE from abroad

I seriously need to speak to someone from EE urgently. But I am abroad so using 150 and 07973100614, it is just cutting off

Free EU Roaming Taken Unilaterally -Not getting it back

I have been with EE for years through their various incarnations and have 2 contracts. In August I was told on the phone I would get free roaming EU as I was a long outstanding customer till at least the end of my current contract. It was great no is...