Roaming

A place to ask questions and share tips about using your phone abroad.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 15977 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 11320 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by EE Knowledge Specialist
  • 84790 Views
  • 290 replies
  • 89 Helpful

Resolved! Roam Further Pass does it include Indonesia and Singapore

I appreciate that this may have been asked before, but as product names etc seem to change then I thought I would specifically ask - are Indonesia and Singapore included in the Roam Further Pass?If not can these be added via another pack?TIA!

Resolved! 13 Year old on School Trip - How to pay for Roaming ?

HelloMy 13 year old has an essentials plan on his sim (i have 4 on the same package for the family) i find the roaming situation quite confusing, but i think i have worked out that you can only enable a roaming plan once you are in the EU, our son is...

PembsDan by Investigator
  • 1789 Views
  • 7 replies
  • 7 Helpful

PAYG EU Roaming not working

HelloI am an occasional user of a PAYG physical sim card.I live in Spain. I used the sim in the UK over xmas and it worked fine.I arrived in France last week and had a problem with the roaming service from my Spanish supplier.So I bought a pack from ...

hallmike by Investigator
  • 1208 Views
  • 8 replies
  • 1 Helpful

2-monthly roaming pass covering South American countries?

Hi, I am travelling across 7 different countries in South America from 13 March to 15 May 2025 (2 months). The countries I'm visiting are Argentina, Bolivia, Brazil, Chile, Paraguay, Peru, Uruguay. I am a monthly paying EE customer of many years. I'v...

How to increase spend cap

How do I increase my spend cap please? I’m in the USA on holiday and can’t get onto buy a roaming pass because my spend cap is too low and I can’t do it on WiFi 

Hep1 by Investigator
  • 850 Views
  • 2 replies
  • 1 Helpful

Mobile data

Good morning would like dates why in Finland 

Luke280 by Explorer
  • 581 Views
  • 3 replies
  • 1 Helpful

Roaming in France

Hi. If I have an unlimited data plan, with free roaming, am I right in understanding that I can only use 50gig of data in France before I start being charged. Thanks

Mozzyc by Visitor
  • 1080 Views
  • 2 replies
  • 3 Helpful

No roaming text for USA

I have roaming enabled as I use it all the time in Europe. I sent the roaming text to 150 before I leftI received a text saying u get 500mb of data a day for £6.74. I tried sending the roaming text again but it was not sentI just want to sign up for ...

Jojojo123 by Investigator
  • 1170 Views
  • 10 replies
  • 1 Helpful

No mobile service in France

Hi, have come through the Channel tunnel to have No mobile service at all, all other devices on EE in my group have connection. I only have the satellite logo, any fixes ?