If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Orange has far and away the best coverage around Paris from my experience; my work phone is on EE and only roams on Orange while I’m here. But my personal phone on a £48 SIM only full works plan keeps connecting to Free, often on 3G only! Very frustr...
On our EE monthly mobile plan we have £2.47 per day for EU roaming showing as a currently active Add-on. However, I rang EE yesterday and was told by a billing staff member that this is no longer active since 4th December and is as a result of Brexit...
Travelling in Australia, the EE service has been appalling, the network connection is constantly failing, requiring a phone restart to reconnect. I would not recommend EE as a service provider. Avoid.
Hi I'm going on holiday in bangladesh can I able to use the phone there ?
Hi,I bought the zone 1 pass to use in Bangladesh so that I can make calls and use the internet with my data. I bought the 7 day pass for £25.00 and I received a message from 150 to say that I can use straight away. But unfortunately it isn't working...
I recently upgraded my pre-July 2021 mobile SIM-only contract to an Essential Plus plan after speaking with an EE customer service representative. They assured me that, because I have EE home broadband, there is no fair usage cap on any of our mobile...
I'm currently with o2 but having moved home recently, have found reception is very poor and likely to switch provider.One benefit with my o2 package is the roaming included for USA and EU. Currently pay £30 / month for 150GB data.I go to USA 4-5 tim...
I am writing to urgently address an issue with my EE mobile number, which I have been using for several years. Currently, I reside outside the United Kingdom and have encountered significant problems with my service.For some time now, I have been una...
I am in Australia at the moment and am having difficulty getting service. I landed in Sydney 2 weeks ago and had an issue with automatic selection picking Yes Opus as a provider as I couldn’t get any service with this provider. I manually selected Te...
Hi, I am travelling Italy, and I don’t want to use the EE plan for the UK here. I turned off the number but already got the message that I will be charged £2.47/day. How can I stop this? Thank you
