If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I will be in China for a few months, so I am not buying a monthly PAYG pack for now. But I bought the REST OF THE WORLD & 100 UK mins for 30days 2 add ons, just want able to receive & make calls. However it seems still using my credits for I made cal...
I want roaming over 3 months, will there be Thailand and another county, i has inclusive extra of ROW roaming. if allow can stay over 3 months? or change extra?using my phone from uk allowance of data, text and call?let me know and further
Hi,I’m on holidays in Malaysia at the moment but my SIM is not able to connect to local network provider. It used to connect to local network provider and will send me text explaining the roaming charges but it doesn’t do that anymore…there are 2 pot...
I'm abroad. Everything was fine. But now my phone's SIM card is not working. I can't make calls. How do I reconnect? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Please get in touch with me. I am staying abroad for several month. I stopped using my sim card because I received a wrong bill of £99.90 after the first month on a monthly contract and then was transferred to pay as you go. I was reassured by multi...
Hie am in Morocco and was told my phone will connect when I land in Marakech and now gone blank and not able to access my phone.
Hello EE. Community, before travelling to USA I have contacted EE and they said my roaming is active for both numbers, but one number is not active. Now while in USA i tried many times to contact EE via the number 0800 number and the the full number ...
HiI use "pay as you go", as I dont use the phone that much on it's own, mainy using whatsapp etc it when connected to WIFI.When going on UK holidays I just buy an "add on pack" so I can have data when not connected.However - I plan to go to Europe l...
I'm travelling to Hong Kong soon & we arrive late afternoon their time. If I go ahead & pay the £7.50 roaming charge when I arrive is that 24 hours from arrival time?
Dear EE Customer Support,I am writing to express my frustration with an issue I am currently experiencing regarding my mobile internet service while traveling abroad.Approximately six months ago, I entered into a contract with EE for mobile internet...
