If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hi everyone,I’m currently in China using a monthly subscription plan but unable to make or receive any calls. I can receive texts but cannot send them, which makes it impossible for me to contact EE through 150 or other numbers (such as +44 7953 9661...
HiOne of my colleagues on our business account went away to Morocco. While he was there with a family member, he experienced no signal, so only used his phone in the hotel, when he was connected to their wifi. They were in different parts of the hote...
I can’t make a call to 150 through my mobile , or other number. Now I’m in turkey. Very frustrated. Cos I can’t check my cap etc. thanks !
I'm in India. I have a contract with EE. I have nearly 100GB of data remaining but have recieved a text telling me my roaming data allowance has run out. When I read the website it says I can only buy roaming data once here and I will recieve a text ...
How do I add the £25 for 7 days data in New York
I am abroad in Portugal. I have data roaming off - I do not need it. I have had a text from EE staying I have a voicemail from them. So, if I want to hear a voicemail from EE, that I didn't ask for and (I assume) it's just to tell me what the rates ...
I’m on a sim only contract which I upgraded in September. I’m going to the Netherlands for 2 days will my allowance be included?
I am unable to make or receive any calls. I am currently in Swaziland My mobile is not roaming and I have tried everything possible but l cannot call EE
Hi!I am an existing EE customer. Recently I travelled abroad (Oman). Today I made the decision to stay here longer (at least 6 more months). I contacted EE on 150 to downgrade my plan: from Monthly, to a PAYG plan. Of course, I don't want to spend mo...
So, I've been in Portugal a while and have had no problems using my phone. The service was refreshed a couple of weeks ago, though. and since then I haven't been able to call out. It's very frustrating. There's no way of contacting anyone at EE. They...
