20-12-2024 01:26 PM
Hi,
My plan and add-ons list Daliy EU Roaming Charge.
What does that mean?
Do I already have some roaming data on my bill or do I need to buy some?
I'm in Germany at the moment and need to make some calls to the UK (can't do them via WhatsApp) so I wonder if I need to buy some minutes or what?
What about if I want to use Google Maps? Do I need to buy data?
My account says I have 6GB left and I wonder if I can use those to make calls or use my data as the roaming one?
Many thanks,
S
Solved! See the answer below or view the solution in context.
20-12-2024 03:25 PM - edited 20-12-2024 03:27 PM
You don't need to buy anything. The daily EU roaming charge of £2.47 is automatically charged on any day you use any of your UK allowances in EU.
BTW you don't use data to make calls or texts.
20-12-2024 01:42 PM
@SashaDj You can use your allowance if you pay and it’s automatically done each day with that daily roaming rate. The cost is that daily roaming rate that you see on your account. So if you make a call send a text or use data you’ll be charged that daily rate each day you use your allowance.
20-12-2024 01:48 PM
Great, thank you so much Chris.
Is there a way to buy a daily roaming pass online or do I need to call EE?
Thanks, S
20-12-2024 03:12 PM
@SashaDj , I believe, if you log-in to your account, you should be able to do it there.
Enjoy Germany, where are you in Germany?
20-12-2024 03:25 PM - edited 20-12-2024 03:27 PM
You don't need to buy anything. The daily EU roaming charge of £2.47 is automatically charged on any day you use any of your UK allowances in EU.
BTW you don't use data to make calls or texts.
20-12-2024 08:02 PM
Amazing - thank you so much. Really good to know
20-12-2024 08:05 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
20-12-2024 09:37 PM
Just ensure that if you have a spend cap on your bill, that you adequately adjust this to allow the daily rate to be charged.