Mobile Services

WiFi Calling

Hi all,I've got WiFi Calling enabled on my phone, EE SIM, iPhone 12.I'm just not convinced it's actually working. I keep having calls drop and poor reception and if I look at network traffic on my router there is nothing obvious that stands out as Wi...

Hi

Sim Card - no sim

Anyone had an issue where your SIM card randomly says “no sim”?, even though you have been using the sim all day everyday? This issue has just happened to me on my iPhone. 

Not receiving SMS from Firebase

As the title says I cannot receive any SMS messages from Firebase to allow me to log into certain apps.I have recently upgraded from an iPhone 12 Pro to an iPhone 15 Pro, and previously had no issues, but since upgrading I cannot receive these specif...

Re activate sim

Re: Transfer number

HI, the form keeps say my PAC word is wrong. And I was stuck to this step.

Tethering connection to adult sites failure. EE only.

  I make mods for the Elder Scrolls and Fallout games. I also write for an erotic fiction site. Both require me to use sites that contain Adult material. Because of my location, a caravan in a field on a farm, I have to tether internet through my pho...

Not receiving OTP from Amazon

I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...

Message re my account

Had this message. Hi from EE.As you've reached your Spend Cap, we've now barred some chargeable services, including using your phone abroad. If you're the account holder you can increase it by logging in to My EE or texting SPEND CAP to 150. If you'r...

I am going on a cruise in Mediterranean can I use my phone/data while on board

I would like to be able to use my phone and data while cruising the Mediterranean .  I will be visiting European countries also.  I will be away for 10 day how can I stay connected without paying roaming costs?  Thanks Gill