cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Daily EU Roaming Charge

SashaDj
Investigator
Investigator

Hi, 

My plan and add-ons list Daliy EU Roaming Charge. 

What does that mean? 

Do I already have some roaming data on my bill or do I need to buy some? 

I'm in Germany at the moment and need to make some calls to the UK (can't do them via WhatsApp) so I wonder if I need to buy some minutes or what? 

What about if I want to use Google Maps? Do I need to buy data?

My account says I have 6GB left and I wonder if I can use those to make calls or use my data as the roaming one? 

Many thanks, 

S

 

 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You don't need to buy anything. The daily EU roaming charge of £2.47 is automatically charged on any day you use any of your UK allowances in EU.

BTW you don't use data to make calls or texts. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@SashaDj  You can use your allowance if you pay and it’s automatically done each day with that daily roaming rate.   The cost is that daily roaming rate that you see on your account.   So if you make a call send a text or use data you’ll be charged that daily rate each day you use your allowance. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Great, thank you so much Chris. 

Is there a way to buy a daily roaming pass online or do I need to call EE? 

Thanks, S

@SashaDj , I believe, if you log-in to your account, you should be able to do it there.

Enjoy Germany, where are you in Germany?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

You don't need to buy anything. The daily EU roaming charge of £2.47 is automatically charged on any day you use any of your UK allowances in EU.

BTW you don't use data to make calls or texts. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Amazing - thank you so much. Really good to know 

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Matt_124
Star Contributor
Star Contributor

Just ensure that if you have a spend cap on your bill, that you adequately adjust this to allow the daily rate to be charged.