Roaming

A place to ask questions and share tips about using your phone abroad.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 11079 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 8675 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by EE Knowledge Specialist
  • 74198 Views
  • 290 replies
  • 89 Helpful

Resolved! Using my EE mobile hub in Slovina

Does anyone know the costs for using my mobile hub in slovina?.  Just wanted to check how much it would be. Thanks John  

CurtisJL by Explorer
  • 591 Views
  • 2 replies
  • 2 Helpful

Resolved! Full works roaming SIM plan & Cayman Islands

Will a full roaming sim plan for iPhone cover the Cayman Islands (which I believe is not included in the same zone as other parts of the Caribbean)?

jabex by Explorer
  • 791 Views
  • 2 replies
  • 1 Helpful

Resolved! Unable to make calls abroad with full works plan

I have a full works plan but have been unable to make outgoing calls in Australia (included in zone 1 roaming). I have data, have been able to send and receive texts, search online using data but when attempting to call 150 or any other calls, there ...

Luke44 by Contributor
  • 1320 Views
  • 7 replies
  • 10 Helpful

Roaming - Cannot make/receive calls

Hi, I recently purchased an international roaming and unlimited data on a 2 year contract. I just arrived in the US and cannot make or receive calls to/from US or UK. I can receive texts and use data (whatsapp etc). Each time I attempt to make a call...

MsOlivia by Explorer
  • 2496 Views
  • 8 replies
  • 8 Helpful

No service in Turkey, can’t call help or text

Good luck with that. Spent £60.00 on landline charges and it still did not work. The idiot st EE said just go from cafe to cafe to get a signal. Basically EE does NOT WORK IN TURKEY. I was in Turkey May 25. Automatically connect. What a load of rubbi...

Increase in roaming issues

Is it me or does there seem to be an increase in roaming issues since the plan and purchase changes ? I appreciate some issues are lack of understanding by customers as to what they need to do. But there seems to be regular issues with some countries...

ukms by Established Contributor
  • 560 Views
  • 1 replies
  • 1 Helpful

Resolved! PAYG in Germany

Hi, my daughter is going to Germany, she is currently on a PAYG subscription pack, does she need to purchase a or roaming pack or will the pack work without extra charges? 

Resolved! Roaming for over 1 month

I will be in the US for 6 weeks and it looks like my only option is to buy six 7-day passes. There must be a cheaper way to do this? All the EE help is utterly useless.

Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

Dan516 by Investigator
  • 2862 Views
  • 35 replies
  • 10 Helpful

Resolved! EU Roaming

Hello ,my "contract" for pay monthly SIM expired some time ago - but the deal I have is still favourable so I've not upgraded . (I have a 40Gb/month deal which was locked in on a promo at 100Gb a month for the same price  )I'm travelling to Spain , I...

Winelad by Investigator
  • 735 Views
  • 2 replies
  • 8 Helpful