Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 4174 Views
  • 0 replies
  • 11 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 5567 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 53115 Views
  • 290 replies
  • 89 Helpful

Resolved! Roaming pass ROW inclusive extra clarification

Hi,I've still got the 3 inclusive extras and was planning on using the roaming pass ROW, and my panicky side wanted to clarify some stuff. If I enable it do I get my contract's unlimited minutes, texts and data while in the USA or is there a limit an...

Dimey by Investigator
  • 1235 Views
  • 1 replies
  • 4 Helpful

USA Roaming

Hi EEI didn’t activate roaming before I got to the US. I have ad one that allow me to make international calls and access my mins, texts and data but it isn’t working. I suspect this is because I didn’t activate roaming. How can I contact EE online? ...

Luke286 by Visitor
  • 380 Views
  • 2 replies
  • 3 Helpful

Resolved! Norwegian Fjords data roaming

Hi, please can anyone advise if I can get data on a Norwegian Fjords cruise through dat roaming?Thank you

Monky by Explorer
  • 510 Views
  • 4 replies
  • 3 Helpful

ROADEU7D

Hi there,I texted ROAMEU7D and get a success message but I’m not able to connect to internet (no 4G/5G) sign. Are you able to help me out here please?

Edhskllc by Visitor
  • 283 Views
  • 2 replies
  • 3 Helpful

Roaming in USA

Help please, Arrived in Florida, got text confirming roaming all good to go can receive texts. However maps doesn't receive any signal or connect when out of the house and away from WiFi.  On t mobile as carrier. Tried customer service and can receiv...

Jono900 by Investigator
  • 456 Views
  • 6 replies
  • 7 Helpful