If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I have been charged 76p for a text/picture message roaming to this number 07*** ****** but I haven’t sent any SMS to anyone. I don’t even recognise this number. I merely just switched on my phone whilst abroad and received the EE standard messages a...
Hi, I am currently in Goa, India in hospital with Pneumonia, which I unfortunately contracted at the end of my holidays. I am desperately trying to add the India Roaming feature to my phone. When I tried using the text message which is sent at the st...
Why dosent my data roaming work abroad ?
Having three family mobile numbers and watch number with EE since 2021, the latest 6.5% increase finally got me looking at out contracts.Ported over from BT we all have £10 + 20% discount on each mobile number. even so, bundling my mobile number with...
Hi,I've been in Tenerife since Friday and cannot make any calls whatsoever - not even to 150 to find out what's going on?This is my 6th yime out here in 20 months - I've always been able to use my mobile before, it's the same phone and I don't think ...
Hello. Toped up my balance, checked roaming but the roaming still doesn’t work. 4G doesn’t work. It shows that it’s present but nothings works. I’ve turned on and turned off my phone a few times. Still nothing.What should I do? Thanks
Dear All,I wonder if anyone can help at EE, I had my mobile phone stolen whilst at a concert in Panama (where I am currently working) and it has my english sim in it. All I can find is a number to ring, which is difficult as my mobile was my only pho...
Hi,I’m in the US and my phones not working. I use it a fair bit in the US (6-10 times per year) without any issue normally and I have a Roam Further Pass that expires on 8 March 2025.I’m getting an error message when I try to do anything that says I’...
Can't contact EE apart from via this forum, as there is no live chat etc, they aren't on whatsapp, and my EE app has updated and wants to log me in and send me a text to verify my mobile number ! So I'm stuck. Can anyone from EE help please?I'm sure...
