Just got to the USA and my phone won't join any mobile network
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24-02-2025 07:20 PM
Can't contact EE apart from via this forum, as there is no live chat etc, they aren't on whatsapp, and my EE app has updated and wants to log me in and send me a text to verify my mobile number !
So I'm stuck. Can anyone from EE help please?
I'm sure I've texted ROAMING multiple times and it's worked in 5-6 places in Europe late last year.
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24-02-2025 07:24 PM
You may v. well have had EU roaming enabled but not global roaming. Now you are outside EU you no longer have the ability to roam.
If you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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24-02-2025 07:24 PM
You may v. well have had EU roaming enabled but not global roaming. Now you are outside EU you no longer have the ability to roam.
If you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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24-02-2025 07:27 PM
It appears I only have EU ROAMING ! I can't add it on on my account screen so how do I get USA ROAMING Added please?
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24-02-2025 07:32 PM
@maka74 : As I said, call CS over Skype.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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25-02-2025 08:32 AM
