Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Will my number be removed for being inactive?

Hi all, just wondering if my number will be cancelled due to number not being active?if it will then how do I keep my number?

Resolved! New to ee

Hi just joined ee today so need help big time. I've just purchased a 5g data sim card to try in my router down my caravan. Do I need to top up first on my phone and then can I take the sim out and put in my router Thanks in advance. Tony

plan activate doenst work

I top-up 10 pounds and cant activate plan,what i need to do?

Confusion over Data Add-ons

From Pay As You Go data addons 10GB Add-on (30 days)£20.00Lasts 0 5GB data add-on£20.00Lasts 30 days Same price, both mention '30 days' - what is it that 'lasts 0'? What is the 5GB bringing to the table that makes it 100% more/GB? '5GB data add-on' ...

Moving address

Hi if I'm on pay as go do I need to update my address if I'm moving home ?

Resolved! Want to add a payg sim that I have purchased to my account

I purchased a £10 sim via amazon for my son to use in a dongle for mobile wifi. However as I do not live close to him I am having trouble creating an account for the sim. I have tried using the mobile number and setting up my wife's name and a passwo...

Unknown nine-digit numbers on My EE website- what are they?

I have two PAYG sims in two separate phones, and they are both registered in My EE, so I can manage them from the phone app or the website. When using the website, I'd normally switch between them using the green navigation button on the middle left...

Resolved! Accidentally topped up instead of getting a pack, help

Accidentally topped up instead of getting a pack, help

Resolved! How to add a new number to my ee account

I have two payg phone numbers and can't add my second number to my ee account. Please helps. Thanks!

Internet dongle

Hi all I'm currently living in a mobile home and have only internet on my phone and would like to find out the best dongle to plug in to a PC for gaming