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plan activate doenst work

Vladegg
Investigator
Investigator

‎30-08-2022 12:32 PM

I top-up 10 pounds and cant activate plan,what i need to do?

0 Helpful
14 REPLIES 14
ellen65
Investigator
Investigator

‎30-08-2022 01:11 PM

Same here. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎30-08-2022 02:44 PM

@Vladegg , @ellen65 : Where are you?

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Vladegg
Investigator
Investigator
In response to XRaySpeX

‎30-08-2022 03:16 PM

Done it and nothing
0 Helpful
Leanne_T
EE Community Support Team
In response to Vladegg

‎30-08-2022 03:40 PM

Hi @Vladegg

Could you let us know what the text reply says? 

Leanne. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Vladegg

‎30-08-2022 03:41 PM

We dunno where you are. It could make all the diff.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Vladegg
Investigator
Investigator
In response to Leanne_T

‎30-08-2022 03:42 PM

Your current balance as of today 15:14 is £10.10. Your last top up was
£10.00 on 30/08/2022 at 11:51. For more info on your packs, add-ons or free
boosts, go to MyEE. ee.co.uk/myee

For info on our other Text Services, reply HELP or go to
ee.co.uk/textservices
0 Helpful
Vladegg
Investigator
Investigator
In response to XRaySpeX

‎30-08-2022 03:44 PM

I live in Ewloe, Deeside
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Vladegg

‎30-08-2022 03:44 PM

That's not nothing!

To buy your pack text PACK10 to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Vladegg
Investigator
Investigator
In response to XRaySpeX

‎30-08-2022 04:01 PM - edited ‎30-08-2022 04:01 PM

Thanks, but i sent  and nothing happen again 🙂 

Screenshot_2022-08-30-16-00-28-872_com.google.android.apps.messaging.jpg

 

0 Helpful