I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
Hi All. My daughter is in the UK for the month of June. She bought an EE SIM card for her Samsung and got it installed. I tried to buy a £20 pack through her account via the web page but it wouldn't go through. I was able to buy a £10 Top Up, afte...
I have cancelled one credit card. In the interests of speed, I set up a second, as there is (as someone else has noted) an option to add, but not to delete cards. I cannot take the option of "150 REC" that someone suggested: which credit card would b...
I try to top up my phone £10 as I need it to renew my monthly pack but when I go to payment it says put in CVV number on my saved card. But when I put in CVV number (yes I check it with actual card which is not expired or deactivated, I check with b...
Hello, I would like to purchase a package for £30.I have £30 in my accountI click on the bundle and it appears to have been purchased, but I still don't have the bundle and the money hasn't been collected.
Hello, I have pay as you go 100 gb and had 54gb from last month remaining.Yesterday it just Renew but my data didn't get updated, it still shows 54gb.I would assume or 154 gb or back to 100 gb..
Brand new user. I'm faffing! Can't get data to work. I have a new sim card- the website reports 1GB of data on it. Voice calls work in iphone so sim is activated I presume? but not data in iPhone..or in iPad. It's for my (2nd hand) ipad pro. (m...
I have just topped up my sons phone and it’s now not connecting to the internet. It’s very frustrating and we cannot find anything online to resolve this. He can make calls and send texts
