I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
When doing a top up on line it would be a lot easier if EE had a Pay Pal option instead of having to put in your name, address and card details every time.I am not happy to save my card details on the web site.
I have a PAYG , and am currently in Fiji. I can’t receive texts from my bank in Spain or the Uk. This has led me to be blocked from online banking, and I am now unable to use my accounts!I need urgent help!
I’ve bought a separate SIM to take another handset abroad incase I lose it - I’ve got a query around roaming to ensure it actually works - would appreciate the help. I’ve topped up with a £20 pack, and get notifications saying I can use my allowance ...
Hi When I am in a place that has 'free WIFI' in the USA can I access the internet the same as I can in the UK using my Pay As You Go phone without any extra charges? Many thanks Paul
So i got a text from EE telling me i had zero credit out of the blue, i'd had 20 on the account for a while as i live in a signal black spot i'm lucky to score 1 or 2 bars most days. so i topped up, but when i get onto the site it's asking me to add ...
Good morning! I am from Ukraine and in the last year I was in UK and used EE. I arrived to my homeland in October. In this year few days before I came in UK and pay top up for my tel number. I didn't can to choose pack in My EE app, I allways get mis...
Hi there, I need your help! I lost my SIM card, and I am traveling now - how I can order the SIM card to my home in UK or can I Get eSim online? thanks for answer
Hi, My data run out on my old pack so i upgraded to a new 5 gb pack . I have paid and the new pack is now registered and has updated the allowances in my account. The problem is i cannot stream or download anything unless i connect to WiFi, nothing ...
Hello. I should top up my EE number but currently I'm abroad and actually don't use and don't need my EE sim card for now. I just need to know: if don't top up now my EE number but in aproximately 10/15 days later after expire date I will get my curr...
