I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
Have question. Why my data never rolls over top up every month and when check says includes rollover when it doesn't. As I have lots of data left don't want to loose it as should roll over..!!
I have seen older community posts stating that wifi calling is only for contract plans, but the current EE information regarding wifi calling does not make that distinction. Is wifi calling still only available for contract plans and not PAYG custome...
Hi — I own outright an iPhone 13 Pro.I pay EE nearly £20 a month for a 20GB 4G service (no contract I believe). As I’m elderly, I am not going out that much, so I only use around 2GB of data a month.But I value the 4G service when I’m outside and Wi-...
I recently purchased the £10 pack using my credit card, however as I was not using all my allowance, I cancelled it within 10 days or so. AS I was within the cool off period, is there anything else I need to do before I get back the money as per the ...
Can I use the payg pay monthly pack (specifically the 15gb data, unlimited mins/texts a month pack) with the ‘Roam Abroad’ pass?? I’m going away next week to USA TIA
I will be in Canada till December, and EE has told me I need to send a text or make a call every 3-6 months to ensure that I keep my number and the outstanding balance in my account. When I switch to my EE SIM card and try to do either, the phone can...
Hi I have a classic pay as you go contract ( credit not reduced if unused)I am away from Wi-Fi and want to use what’s app whilst roaming abroad in settings ‘roaming’ is on but messages are not going through Am I missing something thanks
Hi - some time between 24th and 31st May, an unexpected £5 came off my credit. I am on a £1/week plan and have not exceeded any of my allowances, nor signed up for any charity charge. Please can you find what happened and stop any ongoing charges ove...
I bought a EE simcard with a pack, but the thing is after I activated it, it shows as if it is working with all the signals and everything, but I actually cannot call, text nor use data (basically as if I don't have a sim card at all) I already talk...
