Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

No nothing

Hi, I just bought a subscription pack, but there’s nothing on the app, no data or anything and it's been half an hour

Swapping from pay as you go to plan, does the number change

When swapping from p.a.g account to a plan, does ypthe number change ?

Sim not making call

I bought new sim pay as you go with 5 dollar topup include but yet sim not receiving call neither making calls someonle let me know how can i activate sim nothing work thanks

In Juba South Sudan my EE PAYG not working. It does in Ethiopia next door.

Problem data

Hello, I have a problem with Data. i loaded for 30 £, but my internet is not working. I am asking for your assistance!

Re: Hey, I bought a 15gb add-on, ane wasted the 50mb, and now can't redeem the 1

Same thing happened to me.I have been wasting 2 days of my life trying to fix this.Feels like I just throw away 15 pounds, I can not get anyone to help me.

unused number and top-up

I have an unused number since 2019 which has not been topped up since then. I live overseas and will be in the UK next week. I inserted the sim card and tried to top up but do not receive the code to confirm. Is this number still valid?Thanks

Resolved! I am already out of the UK and i cannot send a text to activate roaming

I have a PAYG SIM and I am using a very old (but perfectly functioning iPhone 4S). I simply want to be able to receive calls and texts while i am abroad. I spend a lot of time in Dubai. I have looked up how to do this and I think I need to send a tex...

Top up

How much do I pay for top up if I need to have unlimited data for a month?

Auto Top Up?

Hi EE Community,Is it possible to set an auto top-up amount, if my credit falls below a set limit?Thanks,Karl