We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello, I have topped up my sim card online but when I log in into my account it says that i have zero minutes, 4g,etc... Is there a reason for that? Do I need to activate my top up or can i use it immediately?
My nan is 76 and had her purse stollen. She needs a replacement top up card. She went to the phone shop and they said she had to bring in her passport. She’s never needed it to get one before & obviously shaken up. She doesn’t want to carry her passp...
I was charged twice for £15 top up amount how do I get a refund. Can I use my top up amount to purchase a SIM card at the store
Hi I have purchased a sim card from Argos for using as a wifi hot spot to enable my in car Sat Nav.What I would Like to know is how do I activate the sim and pay for the plan. I understand it's got to go in a phone to activate it. Then how do I had d...
I recently bought an iPhone and an EE Extra Data PAYG SIM from Argos. See photo showing all details. I should be able to buy 20GB for £10. I’ve got the EE App and have topped up the SIM. However, the packs shown did not include the Argos pack. The on...
2 days ago I paid for a £10 top up pack and the money has been taken out of my account. But when I text 150 for BA for balance update, it doesn’t show that my phone has been topped up and isn’t even coming up on top up history. So I paid £10 for no s...
I have 20 credit, but when I want to use my credit to pay for 10 pounds pack, it always show ''We've taken 0 pound from your credit to pay for the 10 pounds Pack'', at the same time I do not receive the pack. I tried many time but it was always the s...
I have a pay as you go talk and text pack and am going to be in France for the month of September, can I buy a monthly Roam Abroad add on or is that just for contracts?
Hi, I need a Nano SIM card that supports WCDMA & FDD LTE for a Reolink Security camera. Reolink advise supported UK carriers are Vodafone, EE & O2. According to a another post on Reolink cameras, this is only available from EE on a £15 per month dat...
spent hours on the phone this week to be told my pay as you go number is suspended so cannot move my number so two sim cards later with two contracts which i did not want and told me i have to ring another number to cancel what a joke anybody have Ke...
