We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi,I bought a lenovo tablet and I.want to.top up my card for data. The site asks me to register the device but I am not sure how since the data is finished. Can I top up in another way?
HiToday is the day of the weekly renewal, but in my case, that didn't happen.I have enough credit and I already got a message saying I don't have mobile data.Is there a problem?
Hi, I have a payg voucher for 30 days, will it work normally in the EU? I went to Spain last month and was told there is no charge for roaming for payg customers, and my phone connected automatically when in spain, is this still the case for France, ...
I keep getting this error msg when I try to buy add ons?! I have credit but it’s not giving me the option to buy the data. Please help
My 90 year old mother in law isn't able to go to EE as often as she used to due to mobility issues and she's run out of credit a couple of times. Is it possible for me to pay for a phone call only contract on her behalf? (she has no knowledge of inte...
I have moved overseas & visit UK up to twice a year (for a month at a time). My current monthly contract with EE ends soon so I am considering getting a PAYG SIM which I can then use while visiting. I only use this phone on WiFi when living abroad fo...
Hello, l've been managing & topping up my old mobile phone number from My EE for ages. Recently, I bought a new SIM with a new number for my new phone, and I'd like to keep both numbers & manage both from My EE. I added my new PAYG number to My EE,...
Hello I am abroad and have been since January. First time I’ve switched my phone on today. I have credit but messages won’t send. Please help with what to do!
I cannot get my mini Wi-Fi to link with my account and therefore top it up with data. I got somehow to put £30 on it last wk which didn’t actually give me data so had to go through multiple online conversations with EE to get it changed. How do I eas...
